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Testimonial pro doesn't works

Featured Lock Resolved Issue
Hello,
I use the addon Testimonial pro on two different pages. In the first page it works, in the second page it doesn't works and I can't understand why. I only understand that it happened after I close the cookie banner. I have already check that no sppagebuilder>addon>testimonial pro folder are into the template folder.

The template I use is shaper_helixultimate 1.0.4

Fist page where testimonial pro works
Second page where testimonial pro doesn't works

Any ideas, please. Thanks

3 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. I found on both pages testimonial pro is working fine.
Please check this screencast https://files.fm/u/z8pdr64j

-Best Regards

Gianluca Pantaleo

More than a month ago #Permalink
Hi,
Thanks for your query. I found on both pages testimonial pro is working fine.
Please check this screencast https://files.fm/u/z8pdr64j

-Best Regards

Have you tried to close the cookie banner at bottom? The problem occours After you close the cookie banner

Sifat - Staff

More than a month ago #Permalink
Hi,
Please disable any cookie plugin if that make any conflict issue.
Please follow the following instructions.

1) Create a new page using pagebuilder
2) Then use only the testimonial pro there.

If the issue occurs on that page then you need to use another cookie plugin and disable that one.
And
If the page doesn't have any issue then any of your plugin is doing the thing.

Please let me know the result of your test.
-Thanks


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