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Text Block Add-on - not able to edit content

Featured Lock Resolved Bug
I am not able to edit content in the Text Block. I can edit one time, then the cursor disappears. I have to exit the add-on, and reopen it. Once I am in again, I can only make one edit. I have the latest version (3.5.0) Please help.

4 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
HI,
1) Make sure that TinyMCE or the lasted version of JCE editor is set as default editor.
Only those are supported.
2) Try from a different browser, Chrome, Firefox, Safari, Opera or Edge.
IE11 not recommended.
Our JCE editor is ur default and is up to date. It is not working from Chrome but it does work from Firefox, which is unfortunate. Thank you for your help.

Paul Frankowski - Staff

More than a month ago #Permalink
In that case, it may be:
1) Chrome addon lock
2) Chrome cache problem (popular)


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