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The contact form addon in Page builder doesn´t send emails

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We use the page builder pro 3.4.5 with the new language school template. We used the quickstart download and installed it. The built in contact form doesn't work. We have set the Recipient Email and we use a smtp account in Joomla to send mails. It works, but not in the addon. Also the formbuilder doesn't work. It's a big issue. We need it!

5 Answers

Martin Grunert

More than a month ago #Permalink
I'll read with you because I have the same problem.

Contact form does not send requests. There is also no confirmation that something has been submitted via the form.

Jost Tscherepanow

More than a month ago #Permalink
Seems that this issue doesn´t seem to be interesting for the company Joomshaper. I would like to know why nobody answer this issue!!!!!!!!!!

Pavel

More than a month ago #Permalink
we use a smtp account in Joomla to send mails.

I think this is the problem. Standard forms work through php mail, not via smtp. To configure work via smtp, you must make significant changes to the php form handler. Other reasons could be the lack of settings required by the domain record on your hosting or the use of a private mailbox.
So I don't think this is a bug. But nevertheless, we will wait for the answer of the team

Jost Tscherepanow

More than a month ago #Permalink
the worst thing is that noone from joomshpare replys to this issue.
We have the same proble, the contact forms doesn´t send teh message, why?


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