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The contact form does not send the message, although it reports on the successful sending.

Featured Lock Resolved Issue
http://ofestival.ru/faq-ru
The contact form addon does not send the message, although it reports on the successful sending.
https://snag.gy/Cxswbj.jpg

P.S.
SMTP settings are correct. Test messages are sent and received perfectly.
Messages from other e-mail feedback forms also works without any problems.

17 Answers

Shibbir

More than a month ago #Permalink
Hi there,

I am using the contact form which title is (JoomShaper) and it's working properly for me. In one attempt its send me a message without any warning. Check this image: http://prnt.sc/f4bfp3

Thank You.

Shibbir

More than a month ago #Permalink
Hi there,

What do you mean by letter is not sending?

Could you please send me your website super administrator login details via pm (personal message)? So that I can check it for you.

Note: Don’t forget to send me this forum post URL.

Thanks.

kupala

More than a month ago #Permalink
sent via PM

Shibbir

More than a month ago #Permalink
sent via PM


Hi there,

Do you have FTP login details? I need to access the files.

Thanks.

Shibbir

More than a month ago #Permalink
Hi there,

Check the site and let me know.

Thanks.

kupala

More than a month ago #Permalink
Still does not work...

Shibbir

More than a month ago #Permalink
Still does not work...


Hi there,

Use contact form addon instead of module.

Thanks.

kupala

More than a month ago #Permalink
Still does not work...


Hi there,

Use contact form addon instead of module.

Thanks.


I use the contact form!
Try it - it does not work. (Only reports on successful sending.)
link to contact form: http://ofestival.ru/faq-ru
https://snag.gy/Z6SOHL.jpg

Shibbir

More than a month ago #Permalink
Still does not work...


Hi there,

Use contact form addon instead of module.

Thanks.


I use the contact form!
Try it - it does not work. (Only reports on successful sending.)
link to contact form: http://ofestival.ru/faq-ru
https://snag.gy/Z6SOHL.jpg


Hi there,

Did you change your email address from the addon? Please do so and let me know.

Thanks.

kupala

More than a month ago #Permalink
Of course, I inserted my email in the addon instead of the existing one!

Shibbir

More than a month ago #Permalink
Of course, I inserted my email in the addon instead of the existing one!


Hi there,

I am checking it again and will let you know.

Thanks.

Shibbir

More than a month ago #Permalink
Hi there,

Check the issue and let me know.

Thanks.

kupala

More than a month ago #Permalink
Partially works ...
One of 10 attempts has come (9 messages have not been delivered):
Only the text of the message come - without the sender's name.
Also there is a warning message from the postal service:
"We can not verify the authenticity of the sender. We recommend you to be more careful when doing something with this letter ...":
https://snag.gy/iKx0BF.jpg

Tim

More than a month ago #Permalink
I have the same problem. Using SMTP settings. Joomla is sending test emails fine. Both module and component contact form say message sent successfully, however nothing is going through.

Joomla 3.7.4
PHP 7.0.22

Thanks,
Tim

Shibbir

More than a month ago #Permalink
Partially works ...
One of 10 attempts has come (9 messages have not been delivered):
Only the text of the message come - without the sender's name.
Also there is a warning message from the postal service:
"We can not verify the authenticity of the sender. We recommend you to be more careful when doing something with this letter ...":
https://snag.gy/iKx0BF.jpg


Hi there,

Again, Send me the administrator and FTP login details via PM.

Thanks

Shibbir

More than a month ago #Permalink
I have the same problem. Using SMTP settings. Joomla is sending test emails fine. Both module and component contact form say message sent successfully, however nothing is going through.

Joomla 3.7.4
PHP 7.0.22

Thanks,
Tim


Hello @Tim,

Please create a new forum question and give me that URL. I will check it for you.

Thanks.


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