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the site is now displayed with the Joomla icon In search results

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There is a problem with favicon. In search results, the site is now displayed with the Joomla icon. My favicon file is located in the root folder of the site. The folder "images" and "templates" is closed from indexing.
In the template settings in the HEADER section I wrote the directives:

<link rel="icon" href="https://weld-expert.com/favicon.ico" type="image/x-icon" />
<link rel="shortcut icon "href="https://weld-expert.com/favicon.ico" type="image/x-icon" />


However, when viewing the page code I see the another path to favicon :

<link href="/templates/shaper_helixultimate/images/favicon.ico" rel="shortcut icon" type="image/vnd.microsoft.icon" />
<link href="/templates/shaper_helixultimate/favicon.ico" rel="shortcut icon" type="image/vnd.microsoft.icon" />

How can I solve this problem?

17 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Please check the screenshot.

http://prntscr.com/o0dkaa

-Thanks

WE-ESVA

More than a month ago #Permalink
Hi,
In the HU template settings, the favicon file can only be downloaded from the image folder (See picture).

We have closed the folder of images for search bots in the file robots.txt

Attachments (1)

  • доступная загрузка favicon.jpg
    доступная загрузка favicon.jpg 136.5 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Create a favicon.ico file and upload the favicon area.

https://www.favicongenerator.com/

-Thanks

WE-ESVA

More than a month ago #Permalink
Hi,Toufiq!

Icon I have there is. The problem is different.

In Russia the most popular browser - Yandex. For the icon to be displayed in the search results, the icon must be in the root of the site. When setting up the template, it is not POSSIBLE to download the icon from the root of the site, only the images folder is available. How to solve the problem?

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please send me the FTP access & Joomla administrator access via PM. Besides, share a screenshot where exactly do you wanna show the favicon.

-Thanks

WE-ESVA

More than a month ago #Permalink
Toufiq, this is a screenshot of search results.

Access will send now a PM.

Attachments (1)

  • РЕЗУЛЬТАТЫ ВЫДАЧИ.jpg
    РЕЗУЛЬТАТЫ ВЫДАЧИ.jpg 247.8 KB

Pavel

More than a month ago #Permalink
This is not related to Joomla and to Joomshaper. Read Yandex Help or write to them in support
https://www.joomshaper.com/forums/yandex-does-not-see-my-favicon?start=0#reply-199344

WE-ESVA

More than a month ago #Permalink
This is not related to Joomla and to Joomshaper. Read Yandex Help or write to them in support


Pavel, I don't agree with You here. Favicon in the HU template is prescribed in a specific place. It is the template that does not allow you to take the icon from the root of the site, but only from the images folder. You can easily verify this.

Pavel

More than a month ago #Permalink
This is not related to Joomla and to Joomshaper. Read Yandex Help or write to them in support


Pavel, I don't agree with You here. Favicon in the HU template is prescribed in a specific place. It is the template that does not allow you to take the icon from the root of the site, but only from the images folder. You can easily verify this.

Не имеет никакого значения где находится иконка. Просто робот яндекса проиндексировал ваш сайт раньше чем вы установили иконку. Он скачал иконку joomla по умолчанию и разместил на своем сервере.
Вы можете принудительно через одну строчку кода добавить иконку через корень сайта. Но это не окажет влияния на выдачу яндекса.
Яндекс - это единственный поисковик, который использует иконки в выдаче и поэтому ни один в мире разработчик не ориентируется на эту его особенность. Это технология яндекса и в хелпе подробно описаны такие проблемы. Так же предлагается написать в поддержку если изменения иконки не происходят. Они вручную переиндексируют и поменяют.

Иконка в выдаче - это не иконка с вашего сайта, а иконка находящаяся на серверах яндекса. После замены для автоматической переиндексации требуется не менее двух недель. Если по истечении этого срока изменений нет - надо писать в поддержку

Sorry joomshaper guys that wrote in Russian. But it will be faster and clearer to the user.

WE-ESVA

More than a month ago #Permalink
Pavel, thank You. This is not the first time you have provided real help. I'm very grateful to You. Yandex wrote immediately, but You know how slowly they respond. and Yes, Yandex does require an icon in the root of the site.

Вы можете принудительно через одну строчку кода добавить иконку через корень сайта.

You can force a single line of code to add an icon through the root of the site.


I added the code through Custom code in the Before </head> With no result yet.

Pavel

More than a month ago #Permalink
and Yes, Yandex does require an icon in the root of the site.

This is the average rule for basic HTML markup. But it is not mandatory. I made more than 150 sites using Helix and its standard favicon upload capabilities and have never had any problems in Yandex search. Knowing the specifics of Yandex uploading a favicon is the first thing I do when starting work on a new site.

Just recently, a friend of mine encountered the same problem. He did not change the favicon place. After contacting Yandex support, the problem was resolved via reindex.

WE-ESVA

More than a month ago #Permalink
Toufiq, our Yandex replied:

"If the link is registered several times, the indexing robot takes it from the first line with the favicon, does not go further.

Now the favicons https://weld-expert.com/favicon.ico (this is the address according to the standard) is available. Write it in the site code on the top position, most likely, it will help her to return to the search."

Tofiq, In what template file is this code written? I want to try to do it myself...

WE-ESVA

More than a month ago #Permalink
Just recently, a friend of mine encountered the same problem. He did not change the favicon place. After contacting Yandex support, the problem was resolved via reindex.


Pavel, this is the first time I've encountered such nonsense. It would seem, how it is possible to stumble on such elementary task? This template didn't know before, worked with others . I don't know all the details yet.
I wrote to Yandex , of course, but my ego is infringed :):) :)

Toufiq - Staff

More than a month ago #Permalink

Toufiq, our Yandex replied:

"If the link is registered several times, the indexing robot takes it from the first line with the favicon, does not go further.

Now the favicons https://weld-expert.com/favicon.ico (this is the address according to the standard) is available. Write it in the site code on the top position, most likely, it will help her to return to the search."

Tofiq, In what template file is this code written? I want to try to do it myself...


Hi there,

Thanks for your reply. There is no way to upload the favicon into the root directory using Joomla. You have to use Filezilla or FTP upload your favicon. Thanks

Pavel

More than a month ago #Permalink
Tofiq, In what template file is this code written? I want to try to do it myself...

In the template index.php file. But you must understand that updating the template will erase the changes. Including joomla by default does not allow to do it. Solve the problem by contacting support. Ask to replace the icon on Yandex servers. I repeat once again - the root of the site is just the basic (particular) rule of standard html markup. Any cms has its own nuances with it.

Explain that you have a CMS Joomla and it has its own nuances on the placement of favicon. The first answer from the support should not be taken as true. Often, the support on the first line of defense are not professional webmasters, but interns who act only as instructed. It is necessary to make a little more effort and more professionally explain the problem in order to get a solution. ;)

WE-ESVA

More than a month ago #Permalink
Hello! Thank you all for your advice and help! Once again I am convinced - you are very cool!

Toufiq - Staff

More than a month ago #Permalink
Hello! Thank you all for your advice and help! Once again I am convinced - you are very cool!


:)


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