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Thumbnail not showing

Featured Lock Resolved Issue
Hello,

On the website the thumbnail isn't showing see: https://prntscr.com/hr0jku

On the backend of Joomla the picture isn't showing also on the album see: https://prntscr.com/hr0i69

I have added a picture at "Featured Image" at the album. see : https://prntscr.com/hr0io9

Did I forget to change some settings maybe?

Hopefully you can help.
Thanks in advance

7 Answers

Rifat Wahid Alif - Staff

More than a month ago #Permalink
Hi,
Your issue is fixed. The issue was, your image format, the image extension was capitalized like IMG_3469.JPG I just rename it to IMG_3469.jpg and re-uploaded it.


- Thanks

Rifat Wahid Alif - Staff

More than a month ago #Permalink
Hi,
Could you please make sure that your SP Easy Gallery component is the latest version and your featured image URL is correct i mean the image exists. If still everything is ok then re-upload the feature image.

- Thanks

Monique

More than a month ago #Permalink
Hi,
Could you please make sure that your SP Easy Gallery component is the latest version and your featured image URL is correct i mean the image exists. If still everything is ok then re-upload the feature image.

- Thanks


Thanks for your reply.

I uploaded the SP Easy Gallery a few weeks ago from here, I guess it's the latest version. How can I see if it's the latest one?
I re-uploaded the images again. as you can see in the attachment, If I go with my mouse over the eye you see the image.
Can you please help me to solve this problem.

Featured image.jpg

Attachments (1)

  • Featured image.jpg
    Featured image.jpg 203.9 KB

Rifat Wahid Alif - Staff

More than a month ago #Permalink
Hi,
Could you please pm me your admin access then i could fix it.

- Thanks

Monique

More than a month ago #Permalink
Thanks a lot!

Rifat Wahid Alif - Staff

More than a month ago #Permalink
you are always welcome :)


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