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Trouble downloading Quickstart Zip File

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When trying to download the Shaper_neo_quickstart_j25.zip file, the file only downloads a portion of the way, usually about 14-16MB and then stops. When I try to unzip the file, it says "operation not permitted". I'm using the Mozilla browser, but I'm not sure if maybe it's my internet connection or what...

Suggestions?

Thanks! :-)

2 Answers

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
Try with chrome or opera then. I may be because of internet problem.

Jessica

More than a month ago #Permalink
Thanks, yeah I believe it is my internet connection because it is really really slow today.


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