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Unable to change background image on Modal Popup

Featured Lock Resolved Issue
I'm using the MegaInc template. The template comes with a background image in the modal popup on the About page. When I select an image, the image I select partially overlays on top of the existing image. I was expecting the uploaded image to replace the existing image. How do I replace the existing background image with a different image in the modal popup? I attached 3 images to illustrate the issue I'm having.

Thank you for your help in resolving this issue.

Attachments (3)

  • modalPopup_image_3.jpg
    modalPopup_image_3.jpg 29.6 KB
  • modalPopup_image_2.jpg
    modalPopup_image_2.jpg 27.5 KB
  • modalPopup_image_1.jpg
    modalPopup_image_1.jpg 58.3 KB

3 Answers

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
Follow these steps
http://prntscr.com/rcgqxg --> http://prntscr.com/rcgrah --> http://prntscr.com/rcgrmc --> delete previous image --> http://prntscr.com/rcgs1r --> then choose your new image --> Then apply --> check

-Best Regards

Scott Frank

More than a month ago #Permalink
Thank you for your reply. The problem that I am having is that when I select the Modal Popup, there is no background image to delete (image_2). The field is blank. So when I attach a new image (image_3) it is trying to overlay it on top of the existing image (image_1). That's why I am stuck. I can't figure out how to replace the existing modal popup image that came with the template.

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
Did you follow my steps? If it still has a problem then if possible give me your super admin access in my PM

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