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Unable to move to the Next page of teachers.

Featured Lock Resolved Bug
I recently populated the Teachers section with our Day School teachers and have noticed that when I try to advance to the next screen of teachers, the first page just refreshes and I do not advance. What I find interesting is if I go to another page within the site and come back a few minutes later. The second page of teachers loads instead of the first page of teachers. If I try to go to the first or the third page, then the second page just refreshes and I remain there. The page can be found below.

http://www.standrewsdayschool.dreamhosters.com/index.php/en/school-life/meet-our-teachers

Any assistance would be greatly appreciated.

7 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi,

Send me the FTP login access and Joomla administrator access via pm. I have checked locally and it's working fine. Please try to check the update the kindergarten extension.

-Thanks

sphoeinix

More than a month ago #Permalink
Hi,

Send me the FTP login access and Joomla administrator access via pm. I have checked locally and it's working fine. Please try to check the update the kindergarten extension.

-Thanks


I am running the latest version of SP kindergarten. I have sent you the login credentials.

[Update]
Also per your response via PM, I know you have escalated this to the developers. I also did some further testing and see that when I disable system caching, it works fine. When I re-enable it, the issue returns.

To better help me add the template and associated modules to our dev copy of our site, I installed the Quickstart Pack. In there I noticed that the system caching is set to disable by default. When I enable it, I see that the issue is repeatable there as well.

Hope this helps.

Toufiq - Staff

More than a month ago #Permalink
Hi,

Do you use any third-party caching plugin? If you use, then please avoid the third party extension.

-Thanks

sphoeinix

More than a month ago #Permalink
Hi,

Do you use any third-party caching plugin? If you use, then please avoid the third party extension.

-Thanks


Nope, this is the builtin System Caching found under System > Global Configuration > Cache Settings > System Cache (Enable/Disable).

As I said, this is also found in your Quickstart Pack and is disabled by default. The site performance is poor without the ability to cache the pages so I would assume this is considered a bug and should be fixed.

Toufiq - Staff

More than a month ago #Permalink
Hi,

Did you set caching from here? Please share with me your settings via screenshot.

https://prnt.sc/iqkaqa

-Thanks

sphoeinix

More than a month ago #Permalink
Hi,

Did you set caching from here? Please share with me your settings via screenshot.

https://prnt.sc/iqkaqa

-Thanks


Yes, and my settings are the same as in the screenshot.

Toufiq - Staff

More than a month ago #Permalink
Hi,

Did you set caching from here? Please share with me your settings via screenshot.

https://prnt.sc/iqkaqa

-Thanks


Yes, and my settings are the same as in the screenshot.


Hi, Thanks for your reply. So here is working & your end doesn't work? Could you send me credential via pm? Thanks


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