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Unable to select module position. I have paid version template with valid license key.

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Hi there,

I have paid version of this template. Some reason Im unable to select module position - options are deemed as you see in attached file.

Kindly advise how to enable these option. If I have to enter license key to activate this then how to do so ?

Thanks

Attachments (1)

  • Screen Shot 2017-09-06 at 12.29.31 PM.png
    Screen Shot 2017-09-06 at 12.29.31 PM.png 73.8 KB

9 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
don't worry, it's because of new Joomla.
Easy to fix in less than 60 sec.
--------
1) Download template : https://www.joomshaper.com/downloads/template/helix-ii
2) Install template in Joomla
3) Clear browser cache
4) That's all, even you can uninstall Helix II template after all.

step 2, will update Framework.

biskoon

More than a month ago #Permalink
Hi Paul,

Now I can select module position. But module is NOT appearing/publishing in the page.

also little confuse here

4) That's all, even you can uninstall Helix II template after all.

Do I need to uninstall Helix 3 framework ?

Paul Frankowski - Staff

More than a month ago #Permalink
(4) If you are green Joomla user - leave it for now.
---
Are you sure that you published module in good way?

biskoon

More than a month ago #Permalink
Hi Paul,

Pardon me, I dont understand.

Its not fixed yet. Please help me make working

Paul Frankowski - Staff

More than a month ago #Permalink
Click to my avatar there you will find "Private Message" button, then use & send me:
1) site URL
2) Super User Account to Joomla
3) Link to this topic

I will check, and publish some dummy modules to make sure that everything is working fine (or not)

biskoon

More than a month ago #Permalink
Hi Paul,

Already sent message to you with details.
Looking forward to get rectify this issue asap.

thanks in advance.



Click to my avatar there you will find "Private Message" button, then use & send me:
1) site URL
2) Super User Account to Joomla
3) Link to this topic

I will check, and publish some dummy modules to make sure that everything is working fine (or not)

Toufiq - Staff

More than a month ago #Permalink
Hi,

Download the zip file and install the latest version of Helix. Then clean your Joomla and browser cache and check your template settings.

https://github.com/JoomShaper/Helix-Joomla/archive/master.zip

-Thanks

Paul Frankowski - Staff

More than a month ago #Permalink
All is clear now.
It was your small mistake.
From one template TravelKit you made two Template Styles, in one of them you put more module positions names than in 2nd, and you assigned to different pages.
I made test with with "footer-video" and I was able to see module in it only on 2nd template.
Tips:
If you want to use custom positions all have to be inside templateDetails.xml
and added in template layout which you use.
I think you don't need 2 template styles, less mistakes, easier to manage etc.

----
Main case was solved with Helix II update, modules can be chosen.

Attachments (1)

  • ok.png
    ok.png 14 KB

Toufiq - Staff

More than a month ago #Permalink
Hi, Please send me the Joomla Administrator login info via pm. Thanks


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