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Undefined when uploading images

Featured Lock Resolved Issue

When I try to upload an image into the media folder of page builder, I get an "undefined" pop-up, it was working perfectly before until yesterday. What can I do about this?

Thanks in advance


Attachments (1)

  • Schermafbeelding 2019-02-14 om 21.45.12.png
    Schermafbeelding 2019-02-14 om 21.45.12.png 198 KB

1 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
maybe your image file format is damaged.
Please make sure it's real jpg, png or gif file.
Sometimes files downloaded from the internet have wrong file extension type added.
Test with below image again.

Advice #1:
Open your image in the basic graphics editor, and save as "jpg" file with compression,
it will help you for sure.

Advice #2:
Do not use images directly downloaded from the camera, they are too big for web design/website purposes.
Let me know after.

Attachments (1)

  • from_factory_and_after_user_tuning.jpg
    from_factory_and_after_user_tuning.jpg 41.2 KB

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