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Update

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My page builder is not updating. Gives an error message. Is it possible to check my account and see if I am in good standing etc?

Also one of the Helix Ultimate updates failed not the other.

Thanks

1 Answers

Paul Frankowski - Staff

4 weeks ago #Permalink
Hi,
Helix Ultimate is free, everyone can update, even non-member,
It means that it's a problem on your side, not ours.
---
Please:
1) Download Helix Ultimate from our website and install, it will update all files
https://www.joomshaper.com/downloads/template/helixultimate
2) Do this same step with SP Page Builder Pro
https://www.joomshaper.com/downloads/extension/sp-page-builder-pro
3) Remember to update JCE Editor as well.


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