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Upgrading from lite version 2 to Pro version 3

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I had SBP 2 lite on my joomla site, i have bought pro, i downloaded SBP3 PRO, uninstalled my lite version and installed pro. I entered my license key and registered domain.

I can visualize the pages i designed on lite version in frontend, but i can't edit them. It goes to an error 500 page.

What can I do?

6 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
Why you uninstalled Lite version, nobody asked for it. You could just reinstall with Pro.
Error505 means that something is broken deeper.
---
I have some questions:
1) Are you able to create a new Page, edit and publish without any problems?
2) What template / Developer you have there?
If it's based on Helix3, please update framework to v2.4, or just install new version of Helix3 template.

masterbusiness

More than a month ago #Permalink
I desisted, ran an backup recover. I updated without uninstall but the result is the same. my page use a developed template, no with no helix3. I can´t create, edit or publish new pages. I followed steps showed on other questions in this forum... cleaning joomla's cache, cleaning browser's cache, updating php to 7, reinstalling spb2 and 3 many times.

Paul Frankowski - Staff

More than a month ago #Permalink
You can send me tomorrow access to your site via PM. So I would be able to check

masterbusiness

More than a month ago #Permalink
Sure, I will write you a PM? I recovered a backup again to the point were spb2 lite were working fine because i can't stop working on my website. But I really need spb pro working. I appreciate your help.

Paul Frankowski - Staff

More than a month ago #Permalink
Click to my avatar to get access to PM (me)
or use chat of the right side (my colleague)

masterbusiness

More than a month ago #Permalink
Thanks, Toufiq helped me solving this.


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