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User registration error

Featured Lock Resolved Bug
User registration don't work on Aspasia. After you complete all the details it gives you a message that empty fields not allowed.

http://citeste.lecturadigitala.ro/index.php/utilizator/intra-in-cont?view=registration

How can I fix that? Or what do I have done wrong?

Regards,
Mihnea

8 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
please for test purpose delete that folder:
templates\shaper_aspasia\html\com_users\registration
and try again.

mihnea prefit

More than a month ago #Permalink
Hi,

I put a # in front: same message: not allowed empty spaces
Deleteted: same message.
Now I put the folder back.

Paul Frankowski - Staff

More than a month ago #Permalink
With deleted folder (above) Joomla use default registration, not from template.
So you have to make audit what field is missing, maybe you enabled by mistake any addcional in Plugins section ?

Paul Frankowski - Staff

More than a month ago #Permalink
Test #2 - set Protosar as a default template and check Registration again. It can give you a clue as well.

mihnea prefit

More than a month ago #Permalink
Hi,

I delete the registration folder, I set to Protostar, same error message. No new field show in Protostar to give me a clue.

Paul Frankowski - Staff

More than a month ago #Permalink
It means this issue was not caused by JoomShaper product, that's obvious.

Suggestions:
1) Update Joomla to 3.8.1
2) Check on official Joomla Forum.

mihnea prefit

More than a month ago #Permalink
Hi,
It is deleted. I have a copy of it on my hardware. Same message.

Paul Frankowski - Staff

More than a month ago #Permalink
Option (2)
It can be local Joomla problem.
I cannot fix this kind of issue.


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