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Using SPBUiLDER under HTTPS the contact form does not send mail

Featured Lock Resolved Issue
I have activate the HTTPS protocol on my IIS server with joomla and spbuider and now the contact form does not send the mail.
If I try to modify some SP Page the close button does not work.
When I use the website in HTTP all works fine.

You can try it to browse https://www.bellacopia-fe.it/index.php/contatti

Thank for your help

4 Answers

advice

More than a month ago #Permalink
HI Toufiq

I have resolved the problem.

For other users I try to explain the issue.

1) On public site when you use the contact form (or every form which expects some return data) when you click on the button to send the mail the page is locked with a waiting icon but the mail is really sent and the user does not receive the message "Mail send OK"

2) Using SPBuilder at Administrator Side when you open a page you cannot close it because the CLOSE BUTTON does not respond for the same reason of point 1. You cannot close the page in any way

THIS ISSUE IS RAISED ONLY IN HTTPS PROTOCOL
Using the web in HTTP all works fine

SOLUTION: In this case the problem was on the firewall before the web server that is not correctly configurated.



(Sorry for my english..)

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Please unblock the resource. Problem is loading resource of page builder.

https://www.joomshaper.com/forums/front-page-editor-not-working-possible-solution

-Thanks

Toufiq - Staff

More than a month ago #Permalink
HI Toufiq

I have resolved the problem.

For other users I try to explain the issue.

1) On public site when you use the contact form (or every form which expects some return data) when you click on the button to send the mail the page is locked with a waiting icon but the mail is really sent and the user does not receive the message "Mail send OK"

2) Using SPBuilder at Administrator Side when you open a page you cannot close it because the CLOSE BUTTON does not respond for the same reason of point 1. You cannot close the page in any way

THIS ISSUE IS RAISED ONLY IN HTTPS PROTOCOL
Using the web in HTTP all works fine

SOLUTION: In this case the problem was on the firewall before the web server that is not correctly configurated.



(Sorry for my english..)


Hi there, Thank you so much for your explanation. It would be very helpful for other users. Thanks


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