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Voting and Product reviews

Featured Lock Resolved
Ok, so here is my problem:

1 if customer clicks once at any of the starts to vote, admin gets email notification with Rating "empty" and the voting does not show up at the product page. (pic1)

2 If customer clicks twice at any of the stars to vote, admin gets email notification with Rating as per customer's choice and the voting shows up at the product page. (pic2)

3 if customer leaves review and clicks at the "send comment" button, admin gets the email confirmation the review shows up at the product page but when page gets reloaded the review does not post on the product page. (pic3)

Also attached the screenshot of the vote and comment configuration.

I appreciate your prompt reply.
Thank you and regards!

Attachments (4)

  • pic1.png
    pic1.png 29.1 KB
  • pic2.png
    pic2.png 27.1 KB
  • pic3.png
    pic3.png 27.7 KB
  • vote and comment.png
    vote and comment.png 106 KB

4 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
I have one idea how to solve it.
---
Please delete that file:
templates\shaper_Organiclife\html\com_hikashop\vote\form.php

so Joomla will use the new one directly from HikaShop

Maciek

More than a month ago #Permalink
Thank you for replying to my post.

Your suggestion does the trick but, one must remember to chose "vote and comment connected" under features menu. Otherwise it does not work well.

Once again, thank you! :D

Attachments (3)

  • Screen Shot 2017-09-04 at 9.44.55 AM.png
    Screen Shot 2017-09-04 at 9.44.55 AM.png 262.1 KB
  • Screen Shot 2017-09-04 at 9.45.17 AM.png
    Screen Shot 2017-09-04 at 9.45.17 AM.png 36.7 KB
  • Screen Shot 2017-09-04 at 9.45.33 AM.png
    Screen Shot 2017-09-04 at 9.45.33 AM.png 25.5 KB

Paul Frankowski - Staff

More than a month ago #Permalink
I will ask for update this element during next update.
You're welcome

Matt

More than a month ago #Permalink
This helped me too. Thanks Paul!


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