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Wayne Corp Off Canvas Menu Drop Down issue

Featured Lock Resolved Issue
Hi there

I have been using your template for clients and they love the feel and look BUT when they use their phones and the off canvas menu, the following issue annoys them and catches them out;
Menu option has an arrow to the right >
BUT the user clicks the menu name and then a line appears to the right -----
The menu does not expand until you tell them to click the arrow >

I think if this is catching so many out that something needs to be done. I really feel that if you have a menu option that expands that you should ONLY have to click on the menu name and then it expands not the arrow only.

Can this be actioned/done?

12 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please use the menu item type > System links > URL instead of the separator.

http://prntscr.com/mru1ix

-Thanks

WAD

More than a month ago #Permalink
Hi that is exactly what I have used;

Competitors
URL

So I am still none the wiser

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please send me the Joomla administrator access via PM.

-Thanks

WAD

More than a month ago #Permalink
Hi there,

Please send me the Joomla administrator access via PM.

-Thanks


Hi there I shall pm you shortly, before I do I have added a screen grab of what the issue is;

The arrow is pointing to the > the users do not realise they need to click after they have clicked the word competitor which when they click on produces the line to the right.


It would make life easier for users if when they click on the word competitor that the menu drops down to choose options or like in Helix3 an arrow to the right appears rather than the line so they know to click on it for a drop down menu?


I shall pm you access now.

Attachments (1)

  • wayne-corp-menu.png
    wayne-corp-menu.png 262.1 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please send me the Joomla administrator access via PM.

-Thanks


Hi there I shall pm you shortly, before I do I have added a screen grab of what the issue is;

The arrow is pointing to the > the users do not realise they need to click after they have clicked the word competitor which when they click on produces the line to the right.


It would make life easier for users if when they click on the word competitor that the menu drops down to choose options or like in Helix3 an arrow to the right appears rather than the line so they know to click on it for a drop down menu?


I shall pm you access now.


Hi there, I think most of the user known about the angle icon for the dropdown menu. Now, what do you want? Thanks

kusy

More than a month ago #Permalink
I'have got a problem with offcanvas menu too. I think it's very difficult to open submenus in mobile. Any idea how to change it or set (offcanvas) menu item with submenus to be allways open?

Toufiq - Staff

More than a month ago #Permalink
I'have got a problem with offcanvas menu too. I think it's very difficult to open submenus in mobile. Any idea how to change it or set (offcanvas) menu item with submenus to be allways open?


Hi there, Please create a new forum post. Thanks

WAD

More than a month ago #Permalink
Toufiq - this user Kusy has the same issue as me, can you advise on this thread the way forward - cheers

Toufiq - Staff

More than a month ago #Permalink
Toufiq - this user Kusy has the same issue as me, can you advise on this thread the way forward - cheers


Hi there, I don't prefer to use another user post. He should create a new post. Because of that, at a time if you get notification regular of this post, then you will be boring. Thanks

WAD

More than a month ago #Permalink
Ohhhhhh ok I shall keep quiet lol ;)

kusy

More than a month ago #Permalink
Hi.
Here is way that they would be open all the time: https://www.joomshaper.com/forums/offcanvas-menu-problem
I set main item as a url with address # and it works fine for me, but the problem with "click to open" still exist - its very hard to hit this arrow >

Toufiq - Staff

More than a month ago #Permalink
Hi.
Here is way that they would be open all the time: https://www.joomshaper.com/forums/offcanvas-menu-problem
I set main item as a url with address # and it works fine for me, but the problem with "click to open" still exist - its very hard to hit this arrow >


Hi there, Our teammate replied to your forum post. Thanks


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