Support Forums

Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Website built with SP Page Builder, but template keeps loosing customizations

Featured Lock Resolved Issue
Hi, I recently launched a client's website at using the SP Page Builder and the Helix Ultimate template and for some reason the customizations that were made throughout the site keep getting lost. I had a developer help me with the site since I've only ever worked with Wordpress and Joomla was a bit foreign to me, so I'm a bit lost on how to fix this. The developer is not available right now and I need to get the site restore as soon as possible. Any suggestions?

1 Answers

Sam Mittelstaedt

More than a month ago #Permalink
This has been driving me nuts...two different sites so far.

I make changes and they save, then when I open the template customizer again the custom layout isn't there.

I planned on shifting all my sites to Helix, but I've waste MANY hours just trying to get the layout to work properly.

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Leaderboard (30 days)



Total Accepted Answers: 118
Paul Frankowski

Paul Frankowski

Total Accepted Answers: 91


Total Accepted Answers: 32
Al Mamun

Al Mamun

Total Accepted Answers: 3


Total Accepted Answers: 3




Community Users


Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us