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When i activate Lazy Load, no display of the poster image in the video

Featured Lock Resolved Bug
Hi,

when i activate Lazy Load, no display of the poster image in the video.

Helix 3, SPPB 3.7. Joomla 3.9.15, PHP 7.3

thx for help

Dietmar

16 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there.

Thanks for your PM. After cleaning cache It works fine here
https://prnt.sc/raoh2i

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for contacting us. Please share a screencast video about your issue. It will be better to understand the issue.

-Thanks

regioprint

More than a month ago #Permalink
Hi there,

Thanks for contacting us. Please share a screencast video about your issue. It will be better to understand the issue.

-Thanks


sure...

Attachments (2)

  • without lazy load - poster okay.jpg
    without lazy load - poster okay.jpg 144.9 KB
  • with lazy load - no poster.jpg
    with lazy load - no poster.jpg 53.5 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your feedback. Where is the screencast video?

-Thanks

regioprint

More than a month ago #Permalink
Hi there,

Thanks for your feedback. Where is the screencast video?

-Thanks


I do not understand what you mean. Do you mean the life url?

best regards

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked the same thing from my end and it works fine.

https://helix-framework.org/toufiq/helixpagebuilder_two/

-Thanks

regioprint

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked the same thing from my end and it works fine.

https://helix-framework.org/toufiq/helixpagebuilder_two/

-Thanks


Hi Toufiq, i see you use HU, but what abaout my problem in Helix 3? What do you mean with "screencast"
?
best regards

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked the same thing from my end and it works fine.

https://helix-framework.org/toufiq/helixpagebuilder_two/

-Thanks


Hi Toufiq, i see you use HU, but what abaout my problem in Helix 3? What do you mean with "screencast"
?
best regards


Hi there, Please clear the browser cache and check again. Thanks

regioprint

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked the same thing from my end and it works fine.

https://helix-framework.org/toufiq/helixpagebuilder_two/

-Thanks


Hi Toufiq, i see you use HU, but what abaout my problem in Helix 3? What do you mean with "screencast"
?
best regards


Hi there, Please clear the browser cache and check again. Thanks


Hi, i do so, but no result. Here the url: VTL Polstermöbel

regards

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked the same thing from my end and it works fine.

https://helix-framework.org/toufiq/helixpagebuilder_two/

-Thanks


Hi Toufiq, i see you use HU, but what abaout my problem in Helix 3? What do you mean with "screencast"
?
best regards


Hi there, Please clear the browser cache and check again. Thanks


Hi, i do so, but no result. Here the url: VTL Polstermöbel

regards


Hi there, Please provide me the Joomla administrator access via PM. Thanks

regioprint

More than a month ago #Permalink
Hi there,

Thanks for your reply. I have checked the same thing from my end and it works fine.

https://helix-framework.org/toufiq/helixpagebuilder_two/

-Thanks


Hi Toufiq, i see you use HU, but what abaout my problem in Helix 3? What do you mean with "screencast"
?
best regards


Hi there, Please clear the browser cache and check again. Thanks


Hi, i do so, but no result. Here the url: VTL Polstermöbel

regards


Hi there, Please provide me the Joomla administrator access via PM. Thanks


i send you PM

Marc

More than a month ago #Permalink
Hi there,

I'm having the exact same problem here: estudiovni.net

I have Lazy load active, and tried cleaning the cache (both Joomla's and in my browser) with no luck.

Attachments (2)

  • Editor.jpg
    Editor.jpg 178 KB
  • Live-site.png
    Live-site.png 64.2 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I'm having the exact same problem here: estudiovni.net

I have Lazy load active, and tried cleaning the cache (both Joomla's and in my browser) with no luck.


Hi there, Thanks for contacting us. Please check the screenshot.

https://prnt.sc/spjynw

-Thanks

Marc

More than a month ago #Permalink
Thanks Toufiq, so there's no workaround for this?

My website is image heavy and I'd rather have the great Lazy load option active.

Hope to see a solution in a future SP Page Builder version, it's a great tool!

Toufiq - Staff

More than a month ago #Permalink
Thanks Toufiq, so there's no workaround for this?

My website is image heavy and I'd rather have the great Lazy load option active.

Hope to see a solution in a future SP Page Builder version, it's a great tool!


Thanks for your feedback. We will try to improve in the future :)


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