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When proceed to checkout, user loginand receive blank screen

Featured Lock Resolved Issue
When proceed to check out, user type in username and password, received a blank page.
FYI my version Joomla 3.9.11 virtuemart 3.4.2 , MegaDea ii Template

Virtuemart forum suggest test with Protostar template, A blank page usually indicates a 500 error. If it works OK with Protostar then this may help identify a template issue. So, I switch to Protostar, it did work and show the following error

Notice: Undefined index: subTotal in /homepages/25/d233225540/htdocs/filteroncall/administrator/components/com_virtuemart/helpers/calculationh.php on line 833

Notice: Undefined index: percentage in /homepages/25/d233225540/htdocs/filteroncall/administrator/components/com_virtuemart/helpers/calculationh.php on line 916

Any help will be very much appreciated. Thanks!

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3 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your explanation about your problem. After switch protostar Template you have got the issue and did you informed the Virtuemart forum? Please let me know.

-Thanks

Jack

More than a month ago #Permalink
When I first got the blank page, I contact Virtuemart in the first place, and they suggest to test with another template to see if the problem still exist, after switch to Protostar, it work fine, no more blank page and this bypass the problem arise from Virtuemart and it identify a template(Mega Dell ii Template) issue. Would you please help, thanks!

Toufiq - Staff

4 weeks ago #Permalink
Hi there,

Thanks for your explanation. Could you send me the Joomla administrator access via PM?

-Thanks


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