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When trying to add/view template from backend gets stuck in loading loop.

Featured Lock Resolved Issue
Site: https://cfts.co
PHP Version 7.2.17
Database Type mysql
Database Version 5.6.43-cll-lve


JQMIGRATE: Migrate is installed, version 1.4.1
index.php?option=com_sppagebuilder&view=page&layout=edit:235 Warning!
index.php?option=com_sppagebuilder&view=page&layout=edit:236 This browser feature is aimed to developers only. If you were instructed to copy here something to enable some kind of 'hidden feature', in reality it's an attempt to compromise your account
index.php?option=com_sppagebuilder&view=page&layout=edit:237 For further info see https://en.wikipedia.org/wiki/Self-XSS
jquery.min.js?6a40ddafe8a629a660e30fcb31dc09df:2 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.
send @ jquery.min.js?6a40ddafe8a629a660e30fcb31dc09df:2
3/administrator/templates/isis/favicon.ico:1 Failed to load resource: the server responded with a status of 403 (Forbidden)
index.php?option=com_sppagebuilder&view=page&layout=edit:1 Unchecked runtime.lastError: The message port closed before a response was received.
/index.php?option=com_sppagebuilder&view=ajax&format=json&callback=pre-page-list&editarea=frontend:1 Failed to load resource: the server responded with a status of 403 (Forbidden)


tried to upload a screenshot but seems no matter what I do the image is in an unsupported format?

Attachments (1)

  • sp_pagebuilder_stuck_in_loop.GIF
    sp_pagebuilder_stuck_in_loop.GIF 310.3 KB

8 Answers

Peter Atkin

More than a month ago #Permalink
Hello Sorry for the delay, I updated the helix template and framework to latest and it's all working again, see: https://cfts.co, I'm guessing framework issue with the previous version maybe?

Paul Frankowski - Staff

More than a month ago #Permalink
Hi, thanks we will check it on Monday deeply.
---
BTW
SPPB 3.4.10 ?

Peter Atkin

More than a month ago #Permalink
Hi, thanks we will check it on Monday deeply.
---
BTW
SPPB 3.4.10 ?


Yes SPPB 3.4.10 Pro

Paul Frankowski - Staff

More than a month ago #Permalink
I hope that the provided screenshot will help us investigate the issue.
On my two hostings is OK, so it must be something with PHP settings I guess.
Let's wait till Monday.

Paul Frankowski - Staff

More than a month ago #Permalink
Please check PM,
I send you a new version for tests

Ianmag

More than a month ago #Permalink
Please check PM,
I send you a new version for tests

Same problem here

Paul Frankowski - Staff

More than a month ago #Permalink
@Ianmag,
Sorry, I cannot send you file, but I can update on your site.
Please use PM and send me access.


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