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Whenever I try to do a change to Helix3 it reads "Somethings wrong, Try again"

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Whenever I try to do a change it reads "Somethings wrong, Try again" - Demo video: https://youtu.be/jKrvgev9sNE

15 Answers

Jack Hakimian

More than a month ago #Permalink
Here goes the answer in VIDEO TUTORIAL - Mod_security info https://goo.gl/d8LRcy

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please try to check turn off the SSL & let me know the result.

-Thanks

Paul Frankowski - Staff

More than a month ago #Permalink
1) I disabled in Global Configuration - and still this same message.
2) I uninstalled almost all extensions - same
3) I tried on 2 browsers

No idea :(

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I am waiting for your feedback.

-Thanks

Dilruba Tariq

More than a month ago #Permalink
Hi Jack

Was your issue solved? Thanks!

claudevips

More than a month ago #Permalink
I have the same problem. I've never been able to use Ultimate because of this problem. When I try to make any modifications to Ultimate - this message appears Somethings wrong, Try again. I do not use SSL on Joomla sites
I increased cpanel php for 7.2 and it did not solve the problem. Already in php 7.0

Jack Hakimian

More than a month ago #Permalink
It has not been resolved yet.

Hi there,

I am waiting for your feedback.

-Thanks

Jack Hakimian

More than a month ago #Permalink
Not yet.

Hi Jack

Was your issue solved? Thanks!

claudevips

More than a month ago #Permalink
I thought the Ultimate would outperform previous versions of Helix. But that is not what happened. I've never been able to use Ultimate due to the problem already mentioned. I continue to use themes that have Helix 3.

Toufiq - Staff

More than a month ago #Permalink
I thought the Ultimate would outperform previous versions of Helix. But that is not what happened. I've never been able to use Ultimate due to the problem already mentioned. I continue to use themes that have Helix 3.


Hi, Thanks for your reply. Please create a subfolder & keep there your site with this issue & send me the Joomla administrator access via pm. Thanks

claudevips

More than a month ago #Permalink
The error that occurs with Ultimate is

[Mon May 07 13:27:38.290235 2018] [:error] [pid 2088473] [client 187.45.177.18] ModSecurity: Access denied with code 406 (phase 2). Pattern match "^([0-9a-zA-Z+/]{4})+([0-9a-zA-Z+/]{3}=)?([0-9a-zA-Z+/]{2}==)?$" at ARGS:comment. [file "/usr/local/apache/conf/modsec_vendor_configs/HOSTDIME/rules/04_vulnerabilities.conf"] [line "1311"] [id "10124418"] [hostname "sites.numbersite.com"] [uri "/administrator/index.php"] [unique_id "[email protected]"]
+++++++++++++++

We adjusted the mod_security that was where the error occurred and now it is possible to make the changes normally

Toufiq - Staff

More than a month ago #Permalink
The error that occurs with Ultimate is

[Mon May 07 13:27:38.290235 2018] [:error] [pid 2088473] [client 187.45.177.18] ModSecurity: Access denied with code 406 (phase 2). Pattern match "^([0-9a-zA-Z+/]{4})+([0-9a-zA-Z+/]{3}=)?([0-9a-zA-Z+/]{2}==)?$" at ARGS:comment. [file "/usr/local/apache/conf/modsec_vendor_configs/HOSTDIME/rules/04_vulnerabilities.conf"] [line "1311"] [id "10124418"] [hostname "sites.numbersite.com"] [uri "/administrator/index.php"] [unique_id "[email protected]"]
+++++++++++++++

We adjusted the mod_security that was where the error occurred and now it is possible to make the changes normally


Hi, Your problem comes from hosting end. So, i think now you understand where was the problem.

Note: Your explanation will help others.

Thanks

Jack Hakimian

More than a month ago #Permalink
In the future do I have to adjust the mod security by each site individually or do I a just it server wide in cpanel/when?

If so what specs do I change mod security to on each website file or system wide in cpanel?

Thanks!

The error that occurs with Ultimate is

[Mon May 07 13:27:38.290235 2018] [:error] [pid 2088473] [client 187.45.177.18] ModSecurity: Access denied with code 406 (phase 2). Pattern match "^([0-9a-zA-Z+/]{4})+([0-9a-zA-Z+/]{3}=)?([0-9a-zA-Z+/]{2}==)?$" at ARGS:comment. [file "/usr/local/apache/conf/modsec_vendor_configs/HOSTDIME/rules/04_vulnerabilities.conf"] [line "1311"] [id "10124418"] [hostname "sites.numbersite.com"] [uri "/administrator/index.php"] [unique_id "[email protected]"]
+++++++++++++++

We adjusted the mod_security that was where the error occurred and now it is possible to make the changes normally


Hi, Your problem comes from hosting end. So, i think now you understand where was the problem.

Note: Your explanation will help others.

Thanks

Toufiq - Staff

More than a month ago #Permalink
In the future do I have to adjust the mod security by each site individually or do I a just it server wide in cpanel/when?

If so what specs do I change mod security to on each website file or system wide in cpanel?

Thanks!

The error that occurs with Ultimate is

[Mon May 07 13:27:38.290235 2018] [:error] [pid 2088473] [client 187.45.177.18] ModSecurity: Access denied with code 406 (phase 2). Pattern match "^([0-9a-zA-Z+/]{4})+([0-9a-zA-Z+/]{3}=)?([0-9a-zA-Z+/]{2}==)?$" at ARGS:comment. [file "/usr/local/apache/conf/modsec_vendor_configs/HOSTDIME/rules/04_vulnerabilities.conf"] [line "1311"] [id "10124418"] [hostname "sites.numbersite.com"] [uri "/administrator/index.php"] [unique_id "[email protected]"]
+++++++++++++++

We adjusted the mod_security that was where the error occurred and now it is possible to make the changes normally


Hi, Your problem comes from hosting end. So, i think now you understand where was the problem.

Note: Your explanation will help others.

Thanks


Hi there, Please contact with hosting provider. They will help you. Thanks


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