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Why doesn't the search work?

Featured Lock Resolved Bug
Hi! Why doesn't the search work in Template? http://www.prompribor.ru/
But in Quickstart Pack search works fine.

28 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
can you copy/upload from QS only this folder
templates\shaper_aspasia\html\mod_search

Use FTP tool

Boris

More than a month ago #Permalink
It seems that the problem is not in the folder
templates\shaper_aspasia\html\mod_search
1.jpg

Attachments (1)

  • 1.jpg
    1.jpg 38.1 KB

Paul Frankowski - Staff

More than a month ago #Permalink
I installed template only and it's OK, PHP 7.3

Do you have this same setting?
foto_3232_2020.jpg

Attachments (1)

  • foto_3232_2020.jpg
    foto_3232_2020.jpg 38.9 KB

Boris

More than a month ago #Permalink
PHP 7.2.8
1.jpg

Attachments (1)

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    1.jpg 48.7 KB

Paul Frankowski - Staff

More than a month ago #Permalink
It looks this same, indeed.
Can you send me access to back-end?

Boris

More than a month ago #Permalink
No, I'm Sorry.
But I am ready to collect any information for you.

Boris

More than a month ago #Permalink
On a working site, you can't see the cause of the problem?
http://www.prompribor.ru/

Paul Frankowski - Staff

More than a month ago #Permalink
I can show you a screenshot from my demo where it works.
--
I can ask someone for dev team for a clue.
---
I guess, you cannot send me website backup as well?
I don't need images folder.

Boris

More than a month ago #Permalink
1 GB backup

Paul Frankowski - Staff

More than a month ago #Permalink
I need only Joomla basic files.
No images, no attachments.
This copy should be ~~100MB max.

Boris

More than a month ago #Permalink
I prepared the package. Where can I send it for you?

Paul Frankowski - Staff

More than a month ago #Permalink
click to my avatar, then use Private Message button

Boris

More than a month ago #Permalink
I sent a message for you.

Boris

More than a month ago #Permalink
Can we hope for success?

Paul Frankowski - Staff

More than a month ago #Permalink
Sorry, I had not planned delay.
I will check today deeper.

Boris

More than a month ago #Permalink
I will be very grateful for your help.

Paul Frankowski - Staff

More than a month ago #Permalink
Ok, found. Sorry for the delay.

1) download topsearch.zip
2) unzip
3) Upload here (replace file)
templates\shaper_aspasia\html\mod_search

4) Check settings
foto_3310_2020.jpg

after.jpg

Attachments (3)

  • topsearch.zip 0.9 KB
  • after.jpg
    after.jpg 63.6 KB
  • foto_3310_2020.jpg
    foto_3310_2020.jpg 96.2 KB

Boris

More than a month ago #Permalink
I'm sorry, but..
Your topsearch.php is absolutely identical to our topsearch.php on the server.
Nothing has changed. http://www.prompribor.ru

Attachments (3)

  • 1.jpg
    1.jpg 546.8 KB
  • 2.jpg
    2.jpg 99 KB
  • 3.jpg
    3.jpg 54.8 KB

Paul Frankowski - Staff

More than a month ago #Permalink
On my copy of your site is OK now, maybe I forgot about something. No file.
Let check again.

Paul Frankowski - Staff

More than a month ago #Permalink
If it wasn't searching module file, nor module settings
Probably it was/is JavaScript conflict.

Paul Frankowski - Staff

More than a month ago #Permalink
Please for your own test disable code used for stats
HotLog, Yandex.Metrika,Bitrix24
AND
Affix bootstrap

then test search again

Boris

More than a month ago #Permalink
Disable JavaScript code, but it doesn't work.
How can I get your copy of my site?

Boris

More than a month ago #Permalink
Hi! Can we hope for success?

Paul Frankowski - Staff

More than a month ago #Permalink
I can send you my working copy if you want.
Wait for a link

Boris

More than a month ago #Permalink
Sorry, but this is not the copy of my site that I gave you. Similar to Quickstart in many ways.
Let's go back to solving the problem.

Boris

More than a month ago #Permalink
You didn't return me a copy of my site, but a Quickstart version. I know that the Quickstart version doesn't have a search problem. Let's go back to solving the problem.

Boris

More than a month ago #Permalink
Hi! Can we hope for success?

Paul Frankowski - Staff

More than a month ago #Permalink
In Quickstart -- there are only basic extensions and ours, none of them are causing JavaScript conflicts.
I think it would be better for you to use extra installed search module found on Joomla Extension Directory.
Or instead popup search use - link to search page from component, which always works.


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