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Why is menu bar on the OneClip-AppLanding not sitting under the hero image in Safari browser

Featured Lock Resolved Bug
Hi, there is a strange behaviour in the OneClip-AppLanding template in so far that the menu which should sits just under the 'hero image' is not doing so when my website is opened in Safari. (I attach screenshot for your reference below.)

The issue will rectify itself when I navigate to another menu item (which in my website is another page ie. I have no-scroll active on my website pages navigation and also currently on the AppLanding 'home' page since It is currently now a secondary 'home page' - that I will make the primary once I am finishing styling my layout.

Nonetheless, note if I don't navigate to another page and scroll up on the AppLanding home page the behaviour does NOT rectify itself !

The strange behaviour is not present if I view my test website with Firefox browser.

Can you suggest a fix / patch to rectify issue?


Thanks

PS: I did submit another question regarding the OneClip-AppLanding 'hero area' height variation between your demo live website and the actual height in the default quick start template. The former is approx 815px whereas when one replaces hero row dummy image placeholder the 'hero area' height comes in at approx 646px. I questioned why the variation ? (I attach screenshots of this issue for you ease of reference) Maybe it is related to same bug causing my AppLanding menu to act funny in Safari browser !? Height issue is present in both Safari and Firefox.

Attachments (3)

  • OneClip-AppLanding in Safari.png
    OneClip-AppLanding in Safari.png 800.5 KB
  • OneClip_Hero Height.png
    OneClip_Hero Height.png 638.6 KB
  • OneClip_Template Hero different image.png
    OneClip_Template Hero different image.png 628 KB

12 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi,

Thanks for your query. Yes, it has a bug. We will fix it next update.

-Thanks

Robert

More than a month ago #Permalink
Hi,

Thanks for your query. Yes, it has a bug. We will fix it next update.

-Thanks


When will this update be released? Facing the same challenge and have set timelines. A tentative date will really help in my planning.

Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi,

Thank for your reply. Next week you will get the update version.

-Thanks

TDA

More than a month ago #Permalink
Hi,

Thanks for your response. There was a recent release to 1.5 which I have installed so the next one will be 1.5.1 or 1.6? My membership has expired so will I be able to still access the OneClip template update?

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi,

We will release it today or tomorrow.

-Thanks

Robert

More than a month ago #Permalink
Hi,

We will release it today or tomorrow.

-Thanks


Has this issue been resolved? It was to be released two days ago. Kindly update me on current status.

Regards
Robert

Toufiq - Staff

More than a month ago #Permalink
Hi,

Today you will get updated version of oneclip.

-Thanks

Robert

More than a month ago #Permalink
Hi,

Today you will get updated version of oneclip.

-Thanks

Hi,

I got the update. Thank you.

The issue of the height difference (646px instead of 815px) is not yet resolved. Do I have to reinstall the quickstart package? The registration button and logo overlap on mobile (minimized firefox) version

Kindly assist,

Regards
Robert

Robert

More than a month ago #Permalink
Hi,

Today you will get updated version of oneclip.

-Thanks

Hi,

I got the update. Thank you.

The issue of the height difference (646px instead of 815px) is not yet resolved. Do I have to reinstall the quickstart package? The registration button and logo overlap on mobile (minimized firefox) version

Kindly assist,

Regards
Robert


Here is the screenshot after installing the template update

Attachments (1)

  • screenshot.jpg
    screenshot.jpg 26.8 KB

Toufiq - Staff

More than a month ago #Permalink
Hi,

Thanks for your reply. Please share your site url.

-Thanks

Robert

More than a month ago #Permalink
Hi,

Thanks for your reply. Please share your site url.

-Thanks


Hi,

I'm sorry but I'm working offline (using xamp/localhost) so no accessible url as yet.

Is there any other way you can help?

Regards
Robert

Toufiq - Staff

More than a month ago #Permalink
Hi,

How can i help you without access your site.

-Thanks


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