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xml error

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When I attempt to install Educon or Helix template options I am receiving an xml error and the extensions will not install to my online test server. Can you please help.

Thank you John

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    upload error.png 74.1 KB

1 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
template packages are fully correct, they are installed by users every day without any problems.
Are you sure that you installed a TEMPLATE, not quickstart?
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Besides, please try to install any other extension to be sure that your Joomla settings are healthy.


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