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SP Page Builder 3: You are not authorised to view this resource.

Featured Lock Resolved Bug
Installed 'Travelia' from quick start package. Updated Joomla and SP Page Builder extension. Now the Page Builder stopped working for image files and showing the error "You are not authorised to view this resource."


  • Image Upload not working from Backend
  • Can not change any image path from Backend
  • All of these works from Frontend

12 Answers

Kris

More than a month ago #Permalink
I'm getting this too. It's really slowing down my work. I have the Floox template. This has only been going on since I updated to sp pagebuilder 3

Attachments (1)

  • image error.JPG
    image error.JPG 15.6 KB

Toufiq - Staff

More than a month ago #Permalink
Hi, Send me the access via pm. Let me check, please. Thanks

Nasir Khan

More than a month ago #Permalink
sent to your inbox.

danny ter avest

More than a month ago #Permalink
Yep, same here

Daniel

More than a month ago #Permalink
Same over here! Only frontend editor is uploading images. I'm using the newest pagebuilder and everything is up to date.

We are waiting for a fix!

Nasir Khan

More than a month ago #Permalink
Updated to SP Page Builder 3.0.2 and the issue still exists.

Toufiq - Staff

More than a month ago #Permalink
Updated to SP Page Builder 3.0.2 and the issue still exists.


Hi, I have replied your pm. Please give me time to solve your issue. Thanks

pollyproof12

More than a month ago #Permalink
I need help too. In my situation I was able to add pictures and then suddenly I'm not. I haven't changed any Modules or Plugins so I am not sure why.

pollyproof12

More than a month ago #Permalink
Updated to SP Page Builder 3.0.2 and the issue still exists.


Hi, I have replied your pm. Please give me time to solve your issue. Thanks


HEY EVERYONE READ THIS

What Daniel said was true. Only in the front end can you edit the images. When I was able to add images I was logged into my site as a super user in another tab. When the site logged me out, THEN I wasn't authroised to view the content. If you log into your website into another tab you can continue working for now.

Hopefully this will guide the staff to the fix!!:D

Toufiq - Staff

More than a month ago #Permalink
Updated to SP Page Builder 3.0.2 and the issue still exists.


Hi, I have replied your pm. Please give me time to solve your issue. Thanks


HEY EVERYONE READ THIS

What Daniel said was true. Only in the front end can you edit the images. When I was able to add images I was logged into my site as a super user in another tab. When the site logged me out, THEN I wasn't authroised to view the content. If you log into your website into another tab you can continue working for now.

Hopefully this will guide the staff to the fix!!:D


Hi, I have noted this query on our working board. In the meantime, please follow the way.

https://prnt.sc/hen6ir

Thanks

Nasir Khan

More than a month ago #Permalink
Is there any tentative time to get the solution of this ?

Toufiq - Staff

More than a month ago #Permalink
Is there any tentative time to get the solution of this ?


Hi, Next week you will get the latest version. Already we have fixed on our end. Thanks


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