Hi there!

Sorry for you experience.

Are you using any third party text editor there? Can I have your admin access to check the issue?

Best Regards

Hi,

No thids party editor being used here on any portion of our site.

Rgds,

Any comment on the issues? Been a while...

Hi,

Unfortunately, I could not pass through the server login step. Would you please recheck and give me the correct username, password?

Best Regards

Revised credentials included

Hi Any updates on the matter?

Rgds,

Rodney

Hi Rodney,

Sorry for the delay, but the answer is very simple, SPPB v3.8.10 that you have installed does NOT work with Joomla 5.1. This means: You should upgrade SP Page Builder from 3x to 5.x asap.

Read more: https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements#what-is-not-supported-anymore

Hi,

I installed the 5.x version. Now I am unable to load the Google Fonts API. I repeatedly input the API key, save changes, but if I refresh the page the API is not in it

Pls advice.

I don't the reasons of that, but if you use only 1 or 2 fonts, maybe better would be to load those fonts locally from your server without requests to Google server.

https://www.joomshaper.com/documentation/sp-page-builder/font-book#how-to-install-custom-fonts

Thew issue is that I have multiple template styles on the site, all requiring separate fonts. I can migrate to fonts from the local server, but I would need a little time to place them all on local server.

Rgds,

Rodney