Template "Travelin" Generates Error "Class "CSSHelper" Not Found" After Upgrade To J 4.4.4
Juergen Hochhaeuser
Hi there,
I upgreaded a customer website to J 4.4.4 and get the error mentioned in the subject.
Debug shows the following as last entry "JROOT/templates/travelin/sppagebuilder/addons/testimonial_carousel_advance/site.php:159".
I am running the website on Joomla: 4.4.4 PHP: 8.1.28 Template Travelin: 1.0.2 Database: 10.6.15-MariaDB
Looking forward to your guidance.
Kind regards Juergen
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Juergen Hochhaeuser
Accepted AnswerHi Toufiq,
thank you for your supprt. Please find backend credential sin the hidden content section.
Regards Juergen
Juergen Hochhaeuser
Accepted AnswerHi Toufiq, sorry for that. I disabled web authentication. Please try again using the credentials provided.
Regards Juergen
Juergen Hochhaeuser
Accepted AnswerPlease find FTP credentials in hidden content.
Juergen Hochhaeuser
Accepted AnswerI am sorry for any inconvenience. Please try again.
Juergen Hochhaeuser
Accepted AnswerIt's looking good. Website is working again. Thank you, Toufiq.
Toufiq
Accepted AnswerYou are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.
We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)