SP Simple Portfolio Images Overlap - Question | JoomShaper

SP Simple Portfolio Images Overlap

DP

Daniela Piccirillo

Extension 2 weeks ago

Good evening, the preview images of the SP Simple Portfolio Images component overlap. When I load the images for the first time, they overlap. If I refresh the page, they display fine. What is the reason for this? Some jacascript conflict? Thanks.

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13 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 weeks ago #155787

Hi

Thanks for contacting us and sorry for your issue. Could you please give me a screenshot of your issue?

-Regards.

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DP
Daniela Piccirillo
Accepted Answer
2 weeks ago #155796

Good morning, of course!

Here is the screen: screen1.jpg - as it appears https://www.kaleido11.com/lavori/screen-1.jpg - screen2.jpg - what it should look like - https://www.kaleido11.com/lavori/screen-2.jpg -

On first loading it appears as screen1.jpg, refreshing the page shows it well.

Link beta: https://www.kaleido11.com/sito2024/index.php/portfolio

Thanks.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #155962

Could you please give me your super admin access so that I can check?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #155969

Please use hidden content.

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DP
Daniela Piccirillo
Accepted Answer
1 week ago #155972

Sorry! I changed the password.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #156090

Please keep a full site backup and reinstall SP simple portfolio. Then clear your Joomla and Browser cache then check again.

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DP
Daniela Piccirillo
Accepted Answer
1 week ago #156140

Done. I reinstalled SP Portfolio but unfortunately everything remained the same. What can I do? This is a fundamental element...

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DP
Daniela Piccirillo
Accepted Answer
1 week ago #156144

On Firefox it does not work! Whereas on Google Chrome if I refresh the page the previews show up fine, on Firefox it doesn't work at all.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #156241

Hi. Turn off JCH Optimize, сlean its cache, joomla/ browser cache and check. I think the problem is in its settings.

Any site editing, asking questions in support and debugging must be carried out with the JCH Optimize off.

You can also follow the link below:

https://www.joomshaper.com/supports/forums/question/8530?order=newest

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DP
Daniela Piccirillo
Accepted Answer
5 days ago #156731

Unfortunately, I have not yet been able to solve the problem. Can someone please help me? If I don't solve the problem, I can't use the component...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 days ago #156762

Could you please create a new forum post about it? So that our senior staff can help you.

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DP
Daniela Piccirillo
Accepted Answer
4 days ago #156781

I reply in private

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 4 days ago #156793

Sorry for that. I will inform our senior staff about it.

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