SPPB5 - Error When Install Or Save Configuration In Joomla 4 And 5 - Question | JoomShaper

SPPB5 - Error When Install Or Save Configuration In Joomla 4 And 5

A

Alvaro

SP Page Builder 2 weeks ago

Hello, when SPPB 5.x is installed on Joomla 4.x and Joomla 5.x it gives the following error:

JSON.parse: unexpected character at line 1 column 1 of the JSON data

When it is reinstalled it seems to install correctly, but the first time it gives that error in both Joomla 4 and 5, regardless of whether it is SPPB 5.0, 5.1, 5.2 or 5.3.

Then when it is already installed and you try to save the configuration from Joomla com_config, System >> Global Configuration >> SP Page Builder Pro gives the following error

Could not save data. Error: %s

Additionally, when trying to access the pages or other sections of SPPB, the message appears that does not allow configuring or creating pages:

Cannot read properties of undefined (reading 'data')

with a robot, why is that?

Apache, PHP 8.3.6, 10.6.16-MariaDB-0ubuntu0.22.04.1-log, Joomla 4.4.4

Regards

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1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #155856

Hello Alvaro

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

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