Error After J4 Migration. - Question | JoomShaper

Error After J4 Migration.

Libor

Libor

SP Page Builder 2 weeks ago

Hi, after J4 migration i have this error in SP PB site Warning: file_exists(): open_basedir restriction in effect. File(/site.php) is not within the allowed path(s): (/data/web/virtuals/169923/virtual) in /data/web/virtuals/169923/virtual/www/domains/la-palma.cz/components/com_sppagebuilder/parser/addon-parser.php on line 903

Error is here https://www.la-palma.cz/la-palma/zakladni-info

Many thanks for help.

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #155891

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Provide me the FTP access. I will get back to you next working day.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Libor
Libor
Accepted Answer
1 week ago #155938

Hi Toufiq, in hidden area ftp access. many thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #156011

Please check now and let me know. Thanks

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Libor
Libor
Accepted Answer
1 week ago #156109

Now ok, many thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #156126

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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