Padding Space In Template Layout - Question | JoomShaper

Padding Space In Template Layout

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Faculty-in-Charge

Helix Framework 1 week ago

HI, I am using shaper_educon template with Helix 3 . May I know the possibility to shrink the space above, below the first section - Page-Title and also in between the columns of the same section. In the mobile view, lot of space appears above and below the column - title & topright. Column Title consists of organization logo and social media icons Column topright consists of colorful links as well as the Gtranslate Related images are in hidden content

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21 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #156025

Hi there!

Thanks for reaching out to us.

Would you please give us your site URL to check the issues?

Best Regards

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F
Faculty-in-Charge
Accepted Answer
1 week ago #156065

The link is provided inthe hidden content. Few screenshot images are also in the hidden content. As the site has not gone live, we may disable the link soon for security reasons. Kindly resolve at the earliest.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #156079

Unfortunately, I could not succeeded to visit the link you have shared. Please check the screenshot in the hidden content box below.

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F
Faculty-in-Charge
Accepted Answer
1 week ago #156087

Hi, The link is working . You may please check again or is it possible to have anydesk session?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #156550

Hi,

The link is still not working at my end with VPN also.

Are you online now? Yes, anydesk session is possible. Please give me your anydesk ID and the possible session time.

We are from Bangladesh. Here it's 7:28 pm now.

Note: Next two days are weekend here.

Best Regards

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F
Faculty-in-Charge
Accepted Answer
6 days ago #156621

I hope you have not yet seen my message. We could use the same google meet link today. Please ping me once you are online and your comfortable time to join for the google meet.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 days ago #156705

Hi,

Yes, I wasn't aware of your message. Is it possible for you to give me an akeeba backup of your site?

Best Regards

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F
Faculty-in-Charge
Accepted Answer
5 days ago #156759

Hi,

As it is still under development, I cannot provide a backup of our site .

I request you to kindly join the google meet atleast today as it needs to be resolved at the earliest possible.

You may also ping me here or in my mobile. Please see hidden content.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #156766

Hi,

Sorry to hear that.

With Google meet I cannot check your site, but with anydesk I can. It will be better to arrange anydesk session. So That I can check your site remotely and solve it accordingly.

Best Regards

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F
Faculty-in-Charge
Accepted Answer
5 days ago #156774

Ok. Let us have an anydesk session today. Please let me know your convenient time.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #156782

I am available now!

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F
Faculty-in-Charge
Accepted Answer
5 days ago #156788

Provided my anydesk id in hidden content. Please join.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #156804

Sorry for delay.

I'm trying to connect now. Please accept.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #156806

Thanks for accepting the request.

I cannot access. Have you given permission to access your PC?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #156807

I can access now. It's a bit slower, let me check... Thanks

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #156809

The session has some issues, please accept again. I have requested access.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #156814

As you can see height has been defined there as fixed. so it is occupying that much space for the top. please adjust them according to your need.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #156815

It's still very much slow for me. Thanks for your co-operation.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #156819

Hi,

Can you put the following custom CSS please? it is taking ags to respond in my single click there.

#sp-topright .sp-module{
    margin-top: 0;
}

Here is all about custom code placement in Helix3 framework: https://www.joomshaper.com/documentation/helix-framework/helix3/custom-css-header-code

Best Regards

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F
Faculty-in-Charge
Accepted Answer
5 days ago #156823

Hi, Thanks a lot and I sincerely appreciate your patience. Still there are some space at the bottom as well as the next row top and bottom. Is there any way out?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #156833

Hi,

You are welcome. You might be able to find the rest of the unnecessary spaces by inspecting your browser as we see in the anydesk session.

If it's still harder for you, kindly create a staging site and give me link.

Best Regards

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