Before you sign up and download or use JoomShaper's downloadable product for your own purposes, please make sure you have read, understood, and agreed to all the terms. By using JoomShaper and/or other products, we assume you’ve accepted the terms of use given below.

We reserve the right to change and modify terms and conditions at any time without any prior notice.

All our free downloadable products are available for direct download. All paid downloadable products can be downloaded with membership or as a single product. Paid products will be accessible for download after payment is received and verified. To process our payments we use Paypal, Master Card, Visa, American Express and all major credit cards. You must agree with their terms and conditions before paying for any of our membership plan.

Your membership information will be emailed to the email address. Normally our system creates the account after successful payment. There are some cases that your payment is not successfully done and then we have to review and process download information manually. So, delays can be as long as 1 hr up to 24hrs depending on the situation and extent of investigation required after a fraud alert has been activated.

Our system may saves all downloads made by user with premium membership.

Our templates, components and modules are developed to work on self-hosted Joomla sites, which can be downloaded from joomla.org. All templates are designed to be compatible with the latest available version of Joomla, but we cannot guarantee that older templates will run with future versions of CMS. JoomShaper templates and Helix Framework support the latest modern web browsers including (but not limited to) Firefox, Safari, Chrome and Edge.

Paid template updates are available to our club members while their club subscription is still active. But you can still use installed templates even when your membership will ends.

JoomShaper templates and extensions are GPL compliant. All PHP portions of the templates, components and styles are licensed under the appropriate GPL license of the parent platform. This does not mean that all our products are free. Customers must first purchase JoomShaper products and then they may use them. Support, updates and customer accounts are only available to those who purchase our products.

The non-compiled portions including images, cascading style sheets and JavaScript of "Membership" products are protected by copyright / intellectual property law. "Free" templates are released with all aspects of the templates released under either GPL and/or MIT licenses.

Yes, you are allowed to modify any of our products according to your requirements. However, please note that before you modify, check documentation page and ask us on the forum if there is an easier and better way to achieve what you want to do.

You should not use the JoomShaper products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws) as well as the laws of European Union and International law. In particular, it is prohibited to use our templates for pages that promote: violence, terrorism, hard pornography, racism, vulgarity content or warez software links.

You cannot to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by JoomShaper. All template XML copyright data must remain as is when purchased.

You cannot place any of our commercial products (templates and components), modified or unmodified, on CD, website or any other medium. You also shall not offer them for redistribution or resale of any kind without prior written consent from our company. Especially on ThemeForest, Template Monster or similar services. If you want to become a reseller, please check our affiliate program by visiting this page: Affiliate section.

You shall not purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use JoomShaper or JoomShaper trademarks and/or variations and misspellings.

JoomShaper Members are responsible for all content posted on forum and activity that occurs under your account.

We reserve the possibility of blocking your membership account immediately if we will know about such a not permitted behavior.

If you create an account on the JoomShaper website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify JoomShaper of any unauthorized uses of your account or any other breaches of security.

Once you have downloaded our product, you may contact us for support via forum and we will do our best to resolve your issue. We will try provide a solution via the forum for smaller bug fixes, after which we will update the core package. Template and extension support is offered to verified customers by forum only. Support requests made by email, tweet, facebook comment or any other method in most cases will be redirected back to the forum.

If your support requires additional modification of the template, the module or plugin then you have two options:

• Wait for further development of the product.
• Or hire an expert (We do not provide any customisation service).

Please check also our Support policy section when we described details about our support.

You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of JoomShaper. Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

The above assignment is not true for those templates and extensions which are released under the license of GNU/GPL (GNU GENERAL PUBLIC LICENSE). For more information regarding this license please visit GNU page.

Instant downloads are available after signing up. However, all of our customers purchases can be pending for manual anti-fraud check up to review of payment system. You will receive a detailed email about your payment. Anti-fraud check occurs due to the growing number of fraudulent transactions from persons who are not actual cardholders of the credit cards used during purchase. Customer account can be suspended for manual anti-fraud check for 24 hours also it can be suspended for a long-term for more investigations.

By registering for our products you hereby declare that you are 18 or over 18 years of age or have reached the legal age of majority in your jurisdiction of residence or possess legal parental or guardian consent, and are fully competent to enter into the terms and conditions described here. Our products are not intended for children. If in any case, you are under 13, please do not use our products.

JoomShaper reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, a subscription (or any part thereof) with or without notice. 

One discount at a time: We offer discounts on our products in different occassions. Only one discount can be applied to a product/subscription at a time. For an example, we offer a certain discount on subscription renewals. If for an occasion, say, Black Friday, there is an ongoing discount campaign, you can only utilize the lately applied discount rate. So, for this example, you cannot use both the renewal and the occassional discount at a time. (Usually, the occassional discounts are bigger than the regular ones.) You can utilize one discount at a single purhcase/renewal.

JoomShaper products are provided "as is" without warranty of any kind, either expressed or implied. Each of the JoomShaper's products are guaranteed to function correctly upon proper installation, activation and options configuration of the product within the latest stable Joomla version which template was dedicated to. JoomShaper cannot and do not guarantee compatibility with any 3rd party plugins – as there are simply too many modules, components and plugins to support. Please ensure that the browsers you use will work with the templates as we cannot guarantee JoomShaper.com templates will work with all browser combination.

In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

We are not licensed to provide stock images and certain true-type fonts (TTF) that might be used on any or all of the provided templates. These require you own or purchase from their respective owners.

All members have access to the forums. JoomShaper.com does not commit to monitor the forums, but we reserve the rights to respond and answer the questions.

No returns / refunds will be offered for digital products except some cases  for more details please read our refund policy.

Last updated on June 14, 2021. JoomShaper reserves the right to change or modify the above contents at any time without any prior notice.