We care about all of our stakeholders. Currently on the JoomShaper forums, only paid users can post a support ticket. The free users cannot post a thread on our support forums. That’s why we’ve taken steps to offer the free users this benefit. We’ve created two Facebook groups where all of you can join and post discussions, experiences, issues, suggestion and anything else about the Helix framework and the SP Page Builder.

 Both of the groups are public, that means all of the posts can be seen before joining the group. But we recommend you to join these groups, add posts and create each a resourceful place.

The community discussion can solve your issues/problems with JoomShaper products. Our pro-support team will also keep an eye on these groups, so you may get some responses in critical issues for free.

Visit the following links and join our brand new groups

> Helix Framework Community
> Joomla Page Builder Community 

Cheers!