Forum: Why does the alert on "reactions" resets even when I've all ready read the messages? - Forum | JoomShaper
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Forum: Why does the alert on "reactions" resets even when I've all ready read the messages?

Asked by loovanloon 4 years ago Last activity 4 years ago

When I get the reactions on an ask on the forum, I get notifications. That is handy, after I read them all, the "number badge" disappears. So far so good, but when I revisit the forum, the "number badge" is back again containing also reactions I've already read. So I can't keep track of of it anymore.

What am I doing wrong? Or is the forum "badge" misbehaving very badly?

![https://www.screencast.com/t/VWs7ilMYXoD]

Accepted answer

Marked as the solution
Anne Staff

Hello there

Thanks for contacting with us and sharing the information. You can click on clear all notifications after reading all notifications. Would you mind to clear the browser cache and inform us about this issue again.

https://prnt.sc/ZZl_DA0b5hgl

-Regards

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