Staff replied Extensions

SP Booking - No End Date Visible or Available for Choosing - Packages

Asked by Adriaan Buys 3 years ago Last activity 3 years ago

I am trying to set up a package on SP Booking. My version of the component does not have an end date like your online example - or documentation. It only has a start date. So the package can only be booked on the day it is started.
https://www.dropbox.com/s/0fa3zqcq6v1vtul/Screenshot%202023-06-03%20at%2018.06.34.png?dl=0

The end date it show 30 Nov -0001
https://www.dropbox.com/s/peougvjeyp95nng/Screenshot%202023-06-03%20at%2018.13.02.png?dl=0

The slider, when I put galery images in defaults to the template 3 columns slider from the main page. So the gallery does not work as in the example.
https://www.dropbox.com/s/3a1zigta8m7mruw/Screenshot%202023-06-03%20at%2019.48.22.png?dl=0

On the booking page it messes with the main template - affects the search bar allignment top left and the bottom 1 module styling. To see the effect - log in front end - under travel you will see the menu item.
https://www.dropbox.com/s/pc8wf9mbkhnad72/Screenshot%202023-06-03%20at%2019.43.36.png?dl=0
https://www.dropbox.com/s/nkvja26z3s8c07t/Screenshot%202023-06-03%20at%2019.43.46.png?dl=0

17 replies

Toufiq Senior Staff

3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Tried to open administrator area. But, No success to open administrator panel.

-Thanks

Adriaan Buys Asked this

3 years ago

Hi Toufiq
Strange I am on the site. I have created a new password for you. Please check now.

Toufiq Senior Staff

3 years ago

I can't open your site from my end.

Adriaan Buys Asked this

3 years ago · edited

I don't understand? The password not working? Link, I don't know. It is opening on my phone and computer. the hosting is not based here it is in NY. You, yourself have worked on this site many times before. What could it be?
Please clear Cache...

Toufiq Senior Staff

3 years ago

Now it works. I have shared your issue to our developer team. Thanks

Toufiq Senior Staff

3 years ago

Please check now. The day long and day tour was missing. End date only display when you select the day logn tour. Thanks

Adriaan Buys Asked this

3 years ago · edited

Hi Toufiq,
It still has a major flaw please check the link provided - I have included the dates and it show not available.

If I do not set an end date - the tour is only available on one day. I need to make tours availabe any time. So we just place the tour there and the user can book it. So one page for the one day tour stay there user enquire about the date - it can be any time.

So how do we set tours with no set time?

I think the idea is to be able to leave the date empty because the text is still there - but you cannot
https://www.dropbox.com/s/zizkzgx9z9078wf/Screenshot%202023-06-08%20at%2015.27.08.png?dl=0

Toufiq Senior Staff

3 years ago

We will improve it as soon as possible & give you package as soon as possible. Thanks

Adriaan Buys Asked this

3 years ago · edited

The review systtem does not work as it is supposed to either.

If I select - Disable review system - the star rating still show top right but there is no way to put a star in.
If I select - Enable review system - disalow guest review - it shows ugly message - You must be logged in for posting feedback. - at the bottom.

How do I get rid of the review - or make it so just I can capture. Included at the bottom is the reviews we have - it is written form not stars. Also it is a example of what I need to capture on our site for the date. The date is open - client select the date.

Toufiq Senior Staff

3 years ago

Is this WordPress site?

Adriaan Buys Asked this

3 years ago · edited

Yes it is, site from the supplier.

Also, I see the price - On main page it says - next to price - from: $300
https://www.dropbox.com/s/ib3h9p0uf0tz4c4/Screenshot%202023-06-08%20at%2016.27.24.png?dl=0

If I make the - price 0 - the from stay on category/main page

But on page of tour it leaves out the - from:
https://www.dropbox.com/s/p9na7djy45fw4ze/Screenshot%202023-06-08%20at%2016.28.18.png?dl=0

Toufiq Senior Staff

3 years ago

Not clear your query.

Adriaan Buys Asked this

3 years ago

Updated with images for clarity above,

price is important - from $300 is not the same as $300 :)

Toufiq Senior Staff

3 years ago

Please check now date issue and I have checked price issue. If i set zero then it displayed zero in details page. Thanks

Adriaan Buys Asked this

3 years ago · edited

The date issue is still a problem as soon as you go past the first date the package become unavailable. Almost all the packages on your example websites have the same problem - they say unavailable.

The price range selector is also not working

The backend review section does not work. You cannot load a review in the backend. The review options are not the same as front page. The selectors are not able to select. I am not able to change the categories - which is only relevant to accomodation.

Toufiq Senior Staff

3 years ago

Please share an screencast video asap. Thanks

Adriaan Buys Asked this

3 years ago · edited

Hi Toufiq
Included link with video hope you can hear

Toufiq Senior Staff

3 years ago

The developer team working about your issues. I will let you know when it will solve. Thanks

Adriaan Buys Asked this

3 years ago

HI Toufiq, any feedback?

Toufiq Senior Staff

3 years ago

Updated latest version. Please check and give me your feedback. Thanks

Adriaan Buys Asked this

3 years ago

I am not sure what you refer to by 'updated latest version'. The online version available is from January. The one on my website still have all the problems.

Toufiq Senior Staff

3 years ago

Please check now and let me know. Thanks

Adriaan Buys Asked this

3 years ago · edited

Hi Toufiq
Fantastic, the tours now show as available

The template is still being affected by booking component at the search (top left) and email (bottom left)
The image slider is still not as shown in the example when I add photo's to the gallery.

When I confirm a booking it provides me with a form https://www.dropbox.com/s/lhemo7mu6c8xlw3/Screenshot%202023-06-21%20at%2012.20.01.png?dl=0

How do I remove the pick up location for tours that do not provide pickups?
I do not see a place to alter the form. Maybe this would be better as an additional service.

Can I switch off payment system - and invoice - so it is just an enquiry? So they do not get a confirm and invoice. Just a thank you page. Some packages we can only confirm prices when the traveler book.

Can you confirm if you are doing customs or if the component will be updated with these changes during next upgrade...

Toufiq Senior Staff

3 years ago

The template is still being affected by booking component at the search (top left) and email (bottom left)

Not clear what do you want to say exactly

The image slider is still not as shown in the example when I add photo's to the gallery.

Added this css code inside the custom.css box

How do I remove the pick up location for tours that do not provide pickups? I do not see a place to alter the form. Maybe this would be better as an additional service.

Sorry, Its not possible to remove any fields from the products.

-Thanks

Adriaan Buys Asked this

3 years ago · edited

RE Sorry not able to remove pickup location - Many tours do not have pickup locations. Tourists need to come to property?

RE Search - the search block allignement top left gets affected by component. If you change menu item to another page look at the search. Then change to tours page and look at search. Same for email at the bottom
https://www.dropbox.com/s/cvlxfdwbc7j6g4n/Screenshot%202023-06-21%20at%2013.08.01.png?dl=0

The x does not work to close anything here on confirmation
https://www.dropbox.com/s/f6oe1s8bqln8arq/Screenshot%202023-06-21%20at%2013.05.15.png?dl=0

Toufiq Senior Staff

3 years ago

I need to talk with our developer team. Thanks

Adriaan Buys Asked this

3 years ago

Hi Toufiq
Please check the page. The CSS you did for the package slider does not show properly on the phone view. It creates three collumns so you cannot see the images. It needs to show one image at a time.

Toufiq Senior Staff

3 years ago

Please check now. Thanks

Adriaan Buys Asked this

3 years ago

HI Toufiq,
It looks good on the phone now but on the computer it is too big, can you not make it so it shows three photos on the compter and one on the phone like the main template?

Is there any place I can load video in this?

Toufiq Senior Staff

3 years ago

Hi there, Please give me time. Cause, We are working for the update. I will try to manage.

Is there any place I can load video in this?

Sorry mate.