Hello
I ordered the shaper_educon theme from you, all the sites with this theme failed with the error below, please help
all the sites that have fossilized this theme have the same error
https://photos.app.goo.gl/ysFFcnk3xqNR8MgeA
error is String could not be parsed as XML
Staff replied
Templates
String could not be parsed as XML
6 replies
Ofi Khan Staff
Hello Toader
Apology for the inconvenience. Please share your administrator access and issue page link here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.
Best regards
Toader Asked this
2 years ago
· edited
hello
Toader Asked this
haiiii
Ofi Khan Staff
Sorry, your given credentials do not match. Please check and share again.
Toader Asked this
user
Ofi Khan Staff
This module has the issue. I have disabled it and the site is showing fine.
Please contact the module developer for support.
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