Guys,
The check-out procedure is still not correct. Customers receive an order-confirmation (STILL) just after they press the pay-button. It does not matter if they pay it or what the return-code of the payment-provider is. In my opinion this is not correct. After going into the order-screen of the customer you see the order as "Unpaid", but there is no possibility to pay the order from here.
See also this thread: https://www.joomshaper.com/forum/question/29372#qa-answer-140936
Peter
Agreed - this is a real logic issue.
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please share a screencast video about the full scenario. Cause, We have checked our end & no problem found.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Got it yours issue. We will try to figure out the order issue. Thanks
same issue here:
https://firehouseinnovations.com/shop
click pay even if you don't complete the stripe information and the order is generated and customer received an email. Also under the stats and analytics it shows as a successful order.
Developer team is working on this issue. Please allow us time. Thanks
