What's with the unfair pricing of upgrading plans? - Forum | JoomShaper
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What's with the unfair pricing of upgrading plans?

Asked by Brad Thompson 2 years ago Last activity 2 years ago

I just renewed my Personal Plan a few days ago and was considering upgrading to the Business Plan, however it wants to charge me FULL PRICE! 😡

That's not fair!

What would be fair is the following:

(New Plan Price) - (Prorate of current plan) = (Upgrade Price)

Example

(Business $199) - (Prorate of 359 days of Personal Play $99 = ($95.93)) = ($103.07 Upgrade Price)

You'd probably generate more business if you had it setup this way, which is logical and fair.

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff

Hi Brad,

thank you for your suggestions, and being with Us.

You can always write to [email protected] for discount etc.

And Yes, I will share you thoughts with our Sale deparment.

1 more reply

Ofi Khan Staff

Hello Brad Thompson

Apology for the inconvenience. Upgrading does not work automatically at this moment. You have to purchase a new plan and then email to us at [email protected]. We will manually remove the old plan and add the remaining days to the new upgraded plan.

Best regards

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