Having problem to authenticate in the websites - Forum | JoomShaper
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Having problem to authenticate in the websites

Asked by nagesh 1 year ago Last activity 1 year ago

Having problem to authenticate in the sites example rotary3300.com

When you check your site i have 138 days subscription left but i have 2 buttons Upgrade and Renew Now?

1 reply

Atick Eashrak Shuvo Staff

Hello nagesh,

Thank you for reaching out.

Could you please clarify where you are experiencing difficulties with authentication on your site (e.g., the front-end login or another specific section)? Kindly note that the backend login is working perfectly, so this issue might be specific to another area of the site.

Regarding the "Upgrade" and "Renew Now" buttons, please note that their presence is normal, even when your subscription is active. These options allow you to extend or enhance your plan if needed.

We look forward to your response to assist further.

Best regards,
Shuvo

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