Home Dashboard opens with an error due to php version - Forum | JoomShaper
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Home Dashboard opens with an error due to php version

Asked by Andres 1 year ago Last activity 1 year ago

Hi,
Home Dashboard, in the back end opens with an error due to php version: shows the following:

Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.4.0". You are running 7.3.33. in /home/documax/public_html/administrator/components/com_akeebabackup/vendor/composer/platform_check.php on line 24

But the php version seleceted on cpanel is 8.1

And Home Dashboard is the only page that I dont see properly and I am not able to update or unistall akkeba backup due to php version

1 reply

Paul Frankowski Senior Staff
1 year ago · edited

Hi Andreas,,

To be honest you got all informations already(!)

  1. Your PHP version is too low , now you have 7.3 which is antique, using Joomla 4 you should have at least PHP 8.0. Using Joomla 3.10 - PHP 7.4 or PHP 8.0 or 8.1.
  2. Installed Component Akeeba Backup needs at least PHP 7.4, otherwise it cannot work.
  3. You might changed PHP version in cPanel, but probably it didn't switch, or it did with long delay.
  4. You can upload simple info.php file (with below code) that will show you what PHP version you have already.

info-php.gif

Contact with Hosting Support for details.

Akeeba has its own Support Forum.

And you can disable any extension using PHPMyAdmin (Database manager).

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