Pages with easystore content, load as black screen when view from mobile when we use cloudflare firewall.
we noticed that , when we turn off cloudflare firewall, page loads correctly.
i have put below rule in security rules.
(ip.src.asnum in {60068 9009 16247 51332 212238 131199 22298 29761 62639 206150 210277 46562 8100 3214 206092 206074 206164 213074}) or (http.request.uri.path contains "/site")
this rule, blocks easystore..
need urgent help.
We have investigated on our end, and there’s no usage of the word 'site' in our system.
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please disable the rocket_loader from the CloudFlare. Let me know the result.
Best regards,
Toufiqur Rahman (Team Lead, Support)
it is already in disable state.
please consentrate on following rule..(this was added by me to stengthen the security..see below description)
(ip.src.asnum in {60068 9009 16247 51332 212238 131199 22298 29761 62639 206150 210277 46562 8100 3214 206092 206074 206164 213074}) or (http.request.uri.path contains "/site")
some thing in this rule, blocks easystore..
can you identify ?
do you use "domain name/site" anywhere in your easystore scripts?
or this word 'site' contain anywhere in links?
I just checked your site via iPhone 16 pro and Android Xiaomi google chrome browser. Both device displayed fine.
bro, i have disabled the firewalll.. if you want to check, i can enable it. let me know whether you want to check now.
also, please read on my last comment..
do you use "domain name/site" anywhere in your easystore scripts?
or this word 'site' contain anywhere in links?
I have shared your forum post URL with our developer team. Once I get feedback from the team, I will let you know.
ok
Can you provide me cloudflare log file?
how to get that.. i have free version. i dont think free version can access log
Try to contact with cloudflare support.
no need of.. as i told above..
i have traced the issue point..
when i remove 'site' from security rule, this start to work.
so please check with your developers and tell me whether they use the word 'site' or not
strange.. ok , i have removed it from firewall.
lets see
thanks for help
