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Sp Page builder

Asked by Chas Rowland 2 months ago Last activity 2 months ago

I've installed the latest update I'm gett this "Request failed with status code 500" when I try to open it

5 replies

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Atick Eashrak Shuvo Staff
2 months ago

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Chas Rowland Asked this
2 months ago

Thanks - details sent

Atick Eashrak Shuvo Staff
2 months ago

Please share your site url

Chas Rowland Asked this
2 months ago

No appears to be ok

Atick Eashrak Shuvo Staff
2 months ago

Is the issue solved?

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