User circle awesome icon not loaded in home page

Mehtaz Afsana Borsha Staff

5 years ago

Hi,
Could you please give me your site URL and screenshot of your issue?
Thank you

G

Gnostica Asked this

5 years ago

Hi,

How can I add a screenshot? If you login in home page, in the menu-right login module not seen the user icon.

Thanks

Mehtaz Afsana Borsha Staff

5 years ago

You can use this
https://imgur.com/upload

G

Gnostica Asked this

5 years ago

https://imgur.com/a/VwIFSTq

Mehtaz Afsana Borsha Staff

5 years ago

It seems like this on my way
https://prnt.sc/x7o5k1

G

Gnostica Asked this

5 years ago

Yes, the problem with the icon is just after login the site, and just in home page, that I don't understand. Please see that if you login. Thank you!

Mehtaz Afsana Borsha Staff

5 years ago

Please give me username and password for log in
https://prnt.sc/xa98hn

G

Gnostica Asked this

5 years ago

Here is username and password:

Mehtaz Afsana Borsha Staff

5 years ago

HI,
Clear hard Reload your browser cache. This usually happens because of the browser cache. So first clear your browser cache.
http://prntscr.com/rvw401
If it does not work then Update your template and clear your Joomla and Browser cache.
It will be work
If anyone sees font awesome icon problem after template update like this:
http://prntscr.com/r0nx6o
then inspect the element and change the CSS font-family: "Font Awesome 5 Free" like this
that CSS is coming from the custom CSS file, you need to change that file CSS
http://prntscr.com/r0nxtb
By the way, don't forget to keep a backup when you update your template
-Best Regards

G

Gnostica Asked this

5 years ago

Hi,

Thank you for your advice. I always delete cache on browser and site, so that not helped, but I write a code to css:
.fa.fa-user-circle.user-icon {
font-family: "Font Awesome 5 Free";
}
because the fa. font-family is on 5 Free on the template. Now I get this icon in home page:

https://imgur.com/a/kkRMzUZ

and it's strange, I get the other icon in other pages:
https://imgur.com/a/BQFKfHe

I don't understand how load other icons in the same place (with the same code) the site.
Can you explain and help me please?

Thanks,