Wrong Url Output For Social Icons - Question | JoomShaper
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Wrong Url Output For Social Icons

PN

Petra Nussbaum

Helix Framework 3 years ago

Hi there, on our website https://www.stagetec.com/ we use the helix framework. Everething works well. Only the social icon url don't have the output we entered in the joomla backend. In the helix template options we entered for youtube social icon this link https://www.youtube.com/results?search_query=stagetec%2C+christian+fuchs but the output is this https://www.14dd5266c70789bdc806364df4586335-gdprlock/results?search_query=stagetec%2C+christian+fuchs. which does not work. Could you please help us with this?

Best regards nevaf

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3 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #5214

Hello Petra Nussbaum

You need to put your channel link on Social Icons. So, get your channel link and use it there.

Best regards

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PN
Petra Nussbaum
Accepted Answer
3 years ago #5262

But thats what we did, we entered https://www.youtube.com/channel/UCEi6tcNStumZmbCQzSv9eNA and came out at: https://www.14dd5266c70789bdc806364df4586335-gdprlock/channel/UCEi6tcNStumZmbCQzSv9eNA

Whats wrong? Thanks for your helping answer! Best regards Petra

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #5266

It's caused by your GDPR extension - our template doesn't change URLs only display them, it means that extra installed component/plugin/module(?) override all external URL links. Why I know this, because you are not the first-person whose links are damaged by extra software. This time it's not our fault. Search deeper on your side.

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