J4 Template Migration Issues - Question | JoomShaper

J4 Template Migration Issues

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Luís Ferreira

Template 1 year ago

Hi there,

I've updated my oneclip website to J4 since you release the new template update, but now I lost the logo in the menu, the menu disappears when I do scroll down, and the language module is appearing differently (even with some description - don't know why)

Version J3: https://vchorizonte21.ao/ New J4: https://vchorizonte21.ao/novo/ (with errors )

I want to migrate to J4 but first ensure that is all ok. Can you please help me fix this? I'll wait for your support.

Kind regards, Luís

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21 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104382

Please check now. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104809

Sure!

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L
Luís Ferreira
Accepted Answer
1 year ago #104721

Yes of course Toufiq, I've done already on the extensions page, but I'll do it at trustpilot also. But please just finish that other issues regardign this thicket: https://www.joomshaper.com/forum/question/21292

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104451

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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L
Luís Ferreira
Accepted Answer
1 year ago #104423

Hi Toufiq, about this last issues its all ok now.

Thanks, good work, have a nice day!

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L
Luís Ferreira
Accepted Answer
1 year ago #104237

Hi Toufiq, if it worked on the J3 Template, it should work on the J4 right?

The images are the same, the logos are the same - I didn't submit any new image.

Also, if you compare both, the white logo near the menu items in the J4 template is appearing smaller, and when we do scroll down, it simply doesn't show nothing.

Please check

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104202

Please make sure that, You have uploaded 2x size logo image for the retina device. Thanks

Example: Normal logo size 120X70px and retina logo size will be 240X140px

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Luís Ferreira
Accepted Answer
1 year ago #104092

Hi Toufiq,

The logo is appearing too small on the menu and when we do scroll down it desapears.

Check it here: https://ibb.co/kg7X7JM https://ibb.co/5GS2ddp

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104019

Please check now. Thanks

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L
Luís Ferreira
Accepted Answer
1 year ago #103854

on the desktop the logo in the white bar is appearing in a different size when we do scroll down and looks like the language gets a little move:

Screens: https://ibb.co/FHL3jnH https://ibb.co/8DHt48R

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L
Luís Ferreira
Accepted Answer
1 year ago #103832

Hi Toufiq,

In the mobile:

  • its missing the menu burger and the offcanva menu is not appearing properly like was in the J3 version.
  • the logo is showing too small
  • the languange module also disapeared

check the screens: J4: https://ibb.co/nb7LL2j J3: https://ibb.co/T25DSHD

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #103802

Please check now. Thanks

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L
Luís Ferreira
Accepted Answer
1 year ago #103691

The screen you shared was about the orignal template (J3).

In the J4 template where you have done the updates, it has the problems I've mentioned: https://vchorizonte21.ao/novo/index.php/pt/

Please check again: https://ibb.co/3v1mgTY

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #103676

No problem found.

https://prnt.sc/ge6RAc2cuI4o

Debug mode disabled now.

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L
Luís Ferreira
Accepted Answer
1 year ago #103670

Hi Toufiq, thanks for your reply.

We have still some issues in the J4 website. Is appearing the following errors:

  • two logos instead of one, and looking too smal (should appear like in the j3 website: https://vchorizonte21.ao/)
  • the language module has some white shape behind.
  • close to the footer has some bar with info about the joomla (J!info and queries) that is not suposed to be there.
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #103626

After disabling this plugin (AcyMailing : (auto)Subscribe during Joomla registration) no problem found. Thanks

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L
Luís Ferreira
Accepted Answer
1 year ago #103506

Hi,

I've sent the other acess available without the multifactor in hidden content.

It gives me also an error editing the users, where I can't manage the accounts:

Error message: An error has occurred. 0 Call to undefined method Joomla\CMS\Application\AdministratorApplication::isAdmin()

Error screenshot: https://postimg.cc/rRpKp2QV

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #103485

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the correct Joomla administrator access & disabled the token system to check the issue? I will check & get back to you soon. 

-Thanks

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L
Luís Ferreira
Accepted Answer
1 year ago #101233

Hi,

I've got 3 tickets open regarding problems with the oneclip template j4 migration. Can someone please reply me in order to solve the errors I'm getting

Kind regards, Luis

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L
Luís Ferreira
Accepted Answer
1 year ago #101118

Hi, can someone please help me on this?

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L
Luís Ferreira
Accepted Answer
1 year ago #100617

Also I was triing to get access to the users panel and I'm unnable to edit anything.

The error: "An error has occurred. 0 Call to undefined method Joomla\CMS\Application\AdministratorApplication::isAdmin()"

Check it here: https://ibb.co/wMzzvPm

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