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Helix Ultimate: Local fonts not loaded in frontend editing

Asked by KE Comm 3 years ago Last activity 3 years ago

I am using Helix Ultimate as template and Pagebuilder 3 (yes, three!) and have implemented local fonts as described here: https://www.joomshaper.com/documentation/helix-framework/helixultimate/faq-how-to-do#customfont and here: https://www.youtube.com/embed/MfAIT8cMuv4
It works fine, if you acces the page as visitor.

However, if you edit a page in the frontend it does not load the font, instead it displays the browser standard serif font.

Google fonts are disabled in Template and Pagebuilder.
What am I doing wrong?

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
3 years ago · edited

In general yes, but look at important 2nd step:

  1. try to use absolute path to font files, less problems
  2. And as I said before there is problem with Heading addon - that's why you have to force font load

h1, h2, h3, h4, h2.sppb-addon-title, h3.sppb-addon-title, .sppb-addon-header h2,. sppb-addon-header h3, h2.sppb-addon-title span, h3.sppb-addon-title span, #sp-page-builder h3, #sp-page-builder h2 {font-family: 'Nunito Sans', sans-serif!important;}

24 more replies

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Toufiq Senior Staff
3 years ago

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the correct Joomla administrator access to check the issue? I will check & get back to you soon. 

Login denied! Your account has either been blocked or you have not activated it yet.

-Thanks

KE Comm Asked this
3 years ago

The site has moved and gone live in the meantime, therefore I had to close the dev version.
The login is active again now with the above credentials.
Sorry for not having been able to update the post here

Toufiq Senior Staff
3 years ago

Login access doesn't work sub-domain and main domain administrator URL doesn't work. Thanks

KE Comm Asked this
3 years ago

It is only about the subdomain berner2.....

the credentials work. Make sure you do not copy a space at the end of the password. (It seems the forum is adding one)

Toufiq Senior Staff
3 years ago

I have checked with the google chrome and it works fine. Thanks

KE Comm Asked this
3 years ago

Not on my side. Not on all pages, at least:
bernerfonts.gif

Toufiq Senior Staff
3 years ago

You have added custom css code inside the custom.css file. Remove these css code and set font size from the Page Builder settings.

h1 {
  font-size:3rem;
  letter-spacing:1px;
}
h2 {
  font-size:2rem;
  letter-spacing:1px;
}
h3 {
  font-size:1.75rem;
  letter-spacing:1px;
}
h4 {
  font-size:1.25rem;
  letter-spacing:.5px;
}
h5  {
   font-size:1.1rem;
}
h6  {
   font-size:1rem;
}

-Thanks

KE Comm Asked this
3 years ago

Thank you. But... it does not fix the issue.

I went as far as to completely remove the custom.css file but still get the Times New Roman in the editing mode:

![no custom css]()
https://ibb.co/0F2DM4D
![eidtor]()
https://ibb.co/MnYhWh2

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