SP MEDICAL Bug (can't Hide Appointment Visitng Options) - Question | JoomShaper
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SP MEDICAL Bug (can't Hide Appointment Visitng Options)

M

Muqthar.Mohd

Extension 9 months ago

Hi, I need a help. I'm using 'SP Medical' along with 'nuron' template. on global configruation of joomla, 'Visiting Options' set to 'no' for 'appointment' form. even then the options ('physical visit, online visit') are showing. seems like its a bug. can you help me please..

Thank you...

attached files are for the reference. https://drive.google.com/drive/folders/1IlNvFTrvZwpk2y8nURGu4zWZ1seCwgA-?usp=drive_link

Follow up: Hi Guys.. any support for this? My site is live and really concerned about the persistent issue. thank you site link: https://muscat.alsalamamuscat.com

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10 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #123292

The appointments view is overridden on the template. Thus the settings will not work here. If you rename this file to anything, then the setting will work. But it will change the design to default SP Medical.

templates/nuron/html/com_spmedical/appointments/default.php

So, keeping the template design, I have used this CSS to Template Options -> Custom Code -> Custom CSS

.spmedical.view-spmedical-appointments #spmedical-specialist-appintment-from .label,
.spmedical.view-spmedical-appointments #spmedical-specialist-appintment-from .custom-checkbox{
    display: none;
}
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #122542

Hello Muqthar.Mohd

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur.

Or share public access to your google drive link to check.

Best regards

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M
Muqthar.Mohd
Accepted Answer
9 months ago #122682

Hi..

I 'm sorry. I did't check the access level of my shared folder before. now it's public and can see the screenshots.. please check the link for the images and hope that's helps.. thank you

https://drive.google.com/drive/folders/1IlNvFTrvZwpk2y8nURGu4zWZ1seCwgA-?usp=drive_link

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #123121

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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M
Muqthar.Mohd
Accepted Answer
9 months ago #123128

Thank you,

The details are added here.

Hope this will help..

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M
Muqthar.Mohd
Accepted Answer
9 months ago #123303

Thank you so much for the help.

but as far as I know, we haven't done any backend customization on the template or code.

anyway, once again thans a lot

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #123311

It was customized from us. We have overridden this in the template to promote the design.

Anyway, I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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M
Muqthar.Mohd
Accepted Answer
9 months ago #123506

Hi Khan,

Sure. It's my pleasure. I will do that.

Just a side question: will you be able to fix that without a custom css?

thanks a anyway.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 9 months ago #123561

Yes, Please go to this location:

templates/nuron/html/com_spmedical/appointments

and replace default.php file with the attached file. You need to unzip the file and then replace.

default.php.zip

Now, you will not need Custom CSS. I have removed the necessary code to show visiting option.

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M
Muqthar.Mohd
Accepted Answer
9 months ago #123648

Hi,

Awesome.. Thank you so much and really appreciate your help and support.

Regards

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