SP Page Builder V4.0.11 To V5.0.6 Odd Successful/Error Upgrade Report - Question | JoomShaper
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SP Page Builder V4.0.11 To V5.0.6 Odd Successful/Error Upgrade Report

Robert

Robert

SP Page Builder 2 years ago

Hi,

Received following odd successful/error report after updating SP Page Builder v4.0.11 to v5.0.6:

Updating component was successful.
An error has occurred.
* 0 Call to undefined method BuilderAutoload::loadHelperClasses()

I have yet to see anything go astray but not sure why that odd report posted up after the update. I didn’t receive any error when I updated SPPB v3.8.9 to v4.0.11. Since I’ve not seen that error before, I’m not sure what is creating the callout or if it will affect the install later down the road.

Regards.

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2 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 years ago #125154

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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Robert
Robert
Accepted Answer
2 years ago #125848

Hi,

My client has decided to go with a different template so I am not actively working with the template that was having this issue. I will submit a ticket again if I decide to use it in the future and still encounter this issue.

Regards.

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