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I need technical support on FEATURE BOX component please

Asked by J. Jesús Vaca Ruelas 3 years ago Last activity 3 years ago

I have problems with the FEATURE BOX component of spbuilder pro 5.0.7, in the settings of the FEATURE BOX web links, they do not work correctly.

I am trying to configure the web links in the title as in the button, and it does not work, it does not open the indicated links and does not activate them either

since i upgrade sp builder pro from version 4.11 to 5, the web links in the FEATURE BOX component don't work

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Ofi Khan Staff

Hello J. Jesús Vaca Ruelas

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

J. Jesús Vaca Ruelas Asked this

This is the configuration of the FEATURES BOX element of the title web link, and it is not activated on the page

https://prnt.sc/eVNK8CjEOZZR

Ofi Khan Staff

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

J. Jesús Vaca Ruelas Asked this

okk

Ofi Khan Staff

I have checked it. The link is working fine in your page.

J. Jesús Vaca Ruelas Asked this

Hello Ofi Khan.

Thank you so much. Indeed, the web links in the Feature Box component already work. your colleague Toufiq from Joomshaper technical support, helped me and fixed the problem.

Thank you for your attention.

Greetings!

Ofi Khan Staff

You are welcome 😊

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on 

  1. Joomla Extension Directory
  2. TrustPilot

This will inspire us to improve.

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